CORTEX XDR Installation Error 1067

[FabioGarcia]

I am not able to install COrtex XDR in a WIN10 computer;

When we try to start the service below we received error message 1067

[dmichelucc]

Hi Fabio,

Could you run again the installation following the https://docs.paloaltonetworks.com/content/dam/techdocs/en_US/pdf/cortex/cortex-xdr/7-0/cortex-xdr-ag... page 9 to get installation logs?

msiexec /i c:\install\cortexxdr.msi /l*v C:\temp\cortexxdrinstall.log /qn 

Please post the logs so we can have more context and help you out.

Thanks,

[hhiggins]

Make sure you have the two certificates installed on the machine then try to re-start the installation.

[dfalcon]

Hi @FabioGarcia-

Were you able to run the installers with verbose logging?  If so, and you are still having the issue, can you please post the log snippet with the error description?

[FabioGarcia]

Hello thanks for the feedback!

I am attaching some log files