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05-27-2022 03:19 PM
Hello dear Cortex XDR Community,
I tested today some incident creations. In summary I can say, from about 10 executions, 3 Incidents were created under severity high.
Under severity critical none.
This is my BIOC:
No of alerts
Exections when I execute the BIOC manually :
How can this be?
I can reproduce it.
There is no incident creation.
What am I doing wrong?
BR
Rob
05-28-2022 05:10 AM
01 Sys_trigger job "Event Management - Evaluate Alert Manage" is stuck
Find the sys_trigger job:
/sys_trigger_list.do?sysparm_query=nameSTARTSWITHEvent%20Management%20-%20Evaluate%20Alert%20Manage&sysparm_view=
Add columns "Claimed by" and "System ID"
Get thread dumps from the running job
Review node logs to look for reasons that the job could be stuck and provide resolution
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