Upgrading from Cortex XDR prevent to XDR pro

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Upgrading from Cortex XDR prevent to XDR pro

L2 Linker

Hi All,

 

Finally we will be upgrading our Cortex xdr prevent to the pro version. Though we would be getting professional services support on this, I need to understand the entire project plan for this Can anyone help me understand as I would be leading this in my organization.

I need to know the prerequisites , the actual process, and post upgrade things.

 

Thank you.

11 REPLIES 11

L1 Bithead

Hi Asif,

You can get full documentation for the PRO and all its' capabilities here:

https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-pro-admin.html

 

Just one important note. Don't forget to enable the pro capabilities in the agent profile under "XDR Pro Endpoints"

epalcev_0-1637051765302.png

 

Evgeny (Eugene) Palcev | Senior Customer Success Architect, Cortex

L5 Sessionator

To add, the Pro/Prevent backend is the *exact same.* So really all the change that occurs is PAN allows you to check the "Pro Endpoint Capabilities" box, and then that data is now feeding the data lake and you are seeing more of it in the console. Have migrated many customers to pro, since you already have agents deployed most of your heavy lifting is done already.

Help the community! Add tags and mark solutions please.

L1 Bithead

For the CSP account how to upgrade that from prevent to pro is there any steps or backend after the order it will be updated automatically?

L0 Member

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L0 Member

Hello

 

There are post-installation tasks and things to think about after the upgrade. This could entail training your team on any new features, testing the new configuration, and guaranteeing data integrity. What particular worries or expectations do you have for the post-upgrade period?

 

Thank you

Nikki Harris

Provident Botanico

Ensure the accuracy and integrity of data transferred during the upgrade. Verify that all essential data, configurations, and settings are correctly migrated.

Provident Botanico

L0 Member

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