Upgrading from Cortex XDR prevent to XDR pro

[AsifSid]

Hi All,

Finally we will be upgrading our Cortex xdr prevent to the pro version. Though we would be getting professional services support on this, I need to understand the entire project plan for this Can anyone help me understand as I would be leading this in my organization.

I need to know the prerequisites , the actual process, and post upgrade things.

Thank you.

[epalcev]

Hi Asif,

You can get full documentation for the PRO and all its' capabilities here:

https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-pro-admin.html

Just one important note. Don't forget to enable the pro capabilities in the agent profile under "XDR Pro Endpoints"

[LAYER_8]

To add, the Pro/Prevent backend is the *exact same.* So really all the change that occurs is PAN allows you to check the "Pro Endpoint Capabilities" box, and then that data is now feeding the data lake and you are seeing more of it in the console. Have migrated many customers to pro, since you already have agents deployed most of your heavy lifting is done already.

[dishashah93]

For the CSP account how to upgrade that from prevent to pro is there any steps or backend after the order it will be updated automatically?