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05-17-2023 12:45 PM
Hi All, I would like to know if it's possible to install a new agent over an existing agent on a workstation. We have a specific situation where we enabled the auto-upgrade feature in our environment, but excluding our POS devices.
To address the POS devices needing agent upgrades we're thinking of leveraging SCCM or some other automated application. I want to know if we just push a package with the agent_upgrade.exe will it work? The problem is we have to target specific POS devices on specific days.
Let me know your thoughts or suggestions.
Thank you,
Joe
05-17-2023 10:56 PM
Yes you can. If you have tamper protection enabled, you can follow the steps as specified here: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UeBCAU
05-17-2023 10:56 PM
Yes you can. If you have tamper protection enabled, you can follow the steps as specified here: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UeBCAU
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