Post here for all of your Community Edition support questions and one of our product experts will get back to you soon!
This might happen when the license expired before uploading it. Open the license file (it's a normal text file), and check expiration on it. Otherwise - try restarting the server, and then upload again.
If nothing works - Please check the logs for errors regarding license, and share so we can look.
I am having this same issue. I can't seem to get any help anywhere to get another license file either.
The log message related to license key is as follows...
"2020-09-04 08:54:26.0285 info [POST] "/license/upload" 200 2.064315ms (source: /home/circleci/.go_workspace/src/github.com/demisto/server/web/middleware.go:90)"
Attached is a screen shot of the license screen.
MattEllisPAC20, are you not able to perform any action? When the system is downgraded to Free Edition - you should be able to work with it, under the Free Edition limitations (https://start.paloaltonetworks.com/rs/531-OCS-018/images/Cortex_XSOAR_Community_Edition_FAQ.pdf)
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