Resolved! Unable to read the file via remoteaccess with service account Cortex XSOAR ID: 4893410215349833399

Unable to read the file via remote access with service account Cortex XSOAR ID: 4893410215349833399 We created a service account with /usr/sbin/nologin in /etc/passwd but was unable to read the file in /home directory. However, we managed to read it

Resolved! Need to know how to check how many times a specific task within a playbook has run in a month.

Hi Team,

The customer has only Standard license I couldn't able to move to CS team. Your help will be appreciable.

The customer have a master playbook that is run on every single case raised on the platform. This master playbook contains many tasks

Resolved! Is there a way to launch a playbook from a button in an incident

I have a couple different use cases where I have several steps in a playbook that I would like to complete again after the playbook is complete. I basically have several steps in a playbook that I would like to have launched by a button. I am trying

Resolved! Playbooks repository

Does anyone know and can share if there are websites or communities like this where playbooks used in Cortex XSOAR are shared? I'm not talking about code, but flowcharts etc

Resolved! Create CSP account that does not have access to xSOAR portal

Hi team,

I have a customer, who have enabled SSO login for access to their xSOAR portal. They want to disable CSP login to the XSOAR portal but maintain the account to be used for logging support tickets in CSP. Any action plan or steps please let me

Resolved! Unable to fetch incident taks with Servicenow V2 integration.

Our company will use Servicenow "Incidents taks" to send a task to another team.

Currently it is only possible to fetch "sc_tasks" which are Service Catalog tasks, however these service catalog tasks are not being used in our company.

Use-case is th

Resolved! Unable to send Slack block messages

I've been trying to send a block message from the SlackBlockBuilder automation. However, when I try to test it out via the debugger panel, it would result in an error.