XSOAR File Issue

Hi All,

I tried to send an attachment using the attachment ID in Exchange Web Services (EWS) for Office 365, and I was also able to see the entry ID of the file in context object. However, the structure of the entry ID is different from the standard

Issue in loading and pulling podman images

We are getting below error in Redhat while loading the images.

Error: payload does not match any of the supported image formats: * oci: open test21.tar/index.json: not a directory * oci-archive: loading index: open /var/tmp/container_images_oci303933

Evidence XSOAR

Hi everyone,

Does anyone know if it's possible to paste evidence (screenshots) into an Incident using CTRL+V? I've tested it and sometimes it works, but sometimes it doesn't...
Does anyone know if it's possible to create a button that allows uploading

In Linked Incidents, all owners should be the same

Hi all,

I want to assign all incidents that are Linkedincident to a single owner. What should I do for this?

I tried to assign with top-user,machine-learning parameters. But that didn't work.

How to monitor system performance-disk in XSOAR 6.12

We want to monitor server performance in real time for that we are using default dashboard named "System Health". But in that we are not able to monitor disk.
Our server is on Prem and its version of xsoar is 6.12.

Please assist quickly.

Issues with Report Creation in Cortex XSOAR 6.12 Free Edition

I'm currently using the free edition of Cortex XSOAR and have encountered a couple of issues related to reports:

1. Missing "Add New Report" Button: According to the documentation and tutorials I've followed, there should be an "Add Report" button in t

Troubleshooting an XSOAR 8 on-prem installation

Hi team,

I wanted to see if there is any way to troubleshoot or view debug output/logs in XSOAR 8 on-prem? 

I have not had much luck getting the OVA version fo deploy successfully, let alone completing the install and accessing a functional UI. I am p

ZIP a file XSOAR

Hi Team,

I'm trying to zip a file using ZipFile Automation as a task in the playbook and after it has been zipped use the ZIP file EntryID to be sent attached in an email, I'm getting this error:

'Unable to read file with id b4841215-d627-4c36-9c

Migrating instances to a new server - Accessing API Keys

Hello Live Comm,

I have created a new XSOAR Server with a different OS and have begun migrating the data. I need to migrate the instances and we don't have records of the original API keys. Is there a way to access and view the API keys configured on

Polling XDR Integration for Alerts that are not Incident Based

Hello all,

I am running a Use-Case that requires me to poll the XDR Tenant for all alerts. These include Alerts that are found in an XDR Incident and Independent Alerts that are not found in an incident. For example a Low Severity alert from a BIOC A

Create a PDF File

Hi everyone

What is the best way to create a PDF within a Playboook? What are you all using?

Data format doesn't matter but some customisation about the pdf format would be nice.

BR

Michael