07-14-2020 02:46 PM - last edited on 07-14-2020 04:10 PM by vcotton
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07-22-2020 04:46 AM
Prompted to attached my license to the Demisto Server but upon refreshing the web page, it is requesting for my license again.
Any help?
07-22-2020 09:08 AM
Hi,
This might happen when the license expired before uploading it. Open the license file (it's a normal text file), and check expiration on it. Otherwise - try restarting the server, and then upload again.
If nothing works - Please check the logs for errors regarding license, and share so we can look.
Gilad
09-04-2020 08:59 AM
I am having this same issue. I can't seem to get any help anywhere to get another license file either.
The log message related to license key is as follows...
"2020-09-04 08:54:26.0285 info [POST] "/license/upload" 200 2.064315ms (source: /home/circleci/.go_workspace/src/github.com/demisto/server/web/middleware.go:90)"
Attached is a screen shot of the license screen.
09-04-2020 09:49 AM
MattEllisPAC20, are you not able to perform any action? When the system is downgraded to Free Edition - you should be able to work with it, under the Free Edition limitations (https://start.paloaltonetworks.com/rs/531-OCS-018/images/Cortex_XSOAR_Community_Edition_FAQ.pdf)
11-12-2020 11:48 PM
Hi,
03-23-2021 03:14 AM
I want to install xsoar community edition offline, when I come to download the docker dependencies,the download url is invalid.Where can I get the dockerimages?
03-23-2021 03:24 AM - edited 03-23-2021 03:25 AM
Your download link should look something like:
https://download.demisto.works/download-params?token=<TOKEN-HERE>&email=<EMAIL-HERE>&downloadName=dockerimages
The link works fine.
03-23-2021 03:42 AM
But the dockerimage is too big,when I download 90%,the token is invalid.And I reapplied for the download link, but received no reply from email
03-23-2021 03:46 AM - edited 03-23-2021 03:47 AM
When using the Community Edition you do not need to apply another licence. The functionality will drop to community edition. 166 executions per day.
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