Cortex XSOAR - Community Edition Support

[ELaufer]

Post here for all of your Community Edition support questions and one of our product experts will get back to you soon! 

[DavidKoh]

Thanks Amore. I tried both suggestions but no luck. I can also page through all my indicators and see that there are no IPV6 values.

[amore]

Hi @DavidKoh In that case, we would need to see more screenshots of your configuration and perhaps logs. If you have a dedicated Customer Success team, please reach out to your CSE to take a look. If not, please open a support case with the aforementioned information. 

[AndersJ]

Hi,

I am trying to add a new dashboard, but "add dashboard" is greyed out. The same goes for the edit function on an existing dashboard.

Is this a Community limitation? I am running ver. 6.6.0 .

[asawyer]

Hi @AndersJ,

Nope, this is not a limitation of the Community Edition. These actions should be supported. It could, however, be a permissions issue. Please try using an Administrator account. For editing, please ensure you are trying to edit a custom dashboard. System dashboards cannot be modified, so it is expected to see "Edit" grayed out for those.

[barteltm]

Registered for the Community XSOAR Edition two weeks ago but did not receive a download link. Is there a contact in such a case?

[JuanCarlosLopez]

Hello everyone, I'm moving my XSOAR application to another server, so, I need yo download the license and the software again, but it shows me this error: 

I really need to download it again, How can I proceed?

Thanks for your help!

[asawyer]

Hi @barteltm, I will message you directly to get this resolved. 

[asawyer]

Hi @JuanCarlosLopez – This error indicates the permitted number of downloads has been exceeded for the download link. Is this for a community edition (CE) download? If so, please try to re-register to get a new CE download link.

[JuanCarlosLopez]

Hello everyone, 

I'm trying to integrate a local Splunk instance with my local XSOAR, and i'm getting this error:

Can anyone help me to solve the integrations errors?

Thanks.

[KDevi]

I also have similar issue. @ELaufer any help on this please!

[Alex_Sitbon]

Hi @asawyer ,

I have the same issue as Andersj and i am connected as an admin. During the first 30 days (everything was enabled), i had no issue. Since i switched to community, it is not availbale any more.

I will check the roles just in case and reboot my server.

Regards,

Alexandre/

[asawyer]

@Alex_Sitbon unfortunately I was incorrect on this before. I have since received confirmation that not being able to add or edit dashboards is an expected limitation of the Community Edition license. 

[michaelsysec242]

Hello,

I have an evaluation license and it has been succesfully loaded on the Server. When running any command I receive the following error. 

DBOT appears to be blocking my commands yet this license was provided for this product and this server as an evaluation. After checking the logs I am getting the error that this is part of the free license flow, and that an investigation has been started. What can I do to resolve this ? 

[ZiaurKhan]

Hi , I am new in Cortex XSOAR world . From where I can download xsoar community image so that i can install it. 

[PYoung8]

Hi , I am requesting a community version of Cortex XSOAR. I would like to know from where I can download XSOAR community image so that i can install it. Also the license downloaded from panel is a text file with content "null" instead of a valid json file. Please help me. My company has a enterprise license but I'd like to research it in my home lab.

@ELaufer