Error handling

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Error handling

L1 Bithead
 
Hi all, with this type of setting (see the img), if in the next task I check $ {lastCompletedTaskEntries} to verify if the previous task is in error, the result is positive even if the second retry task went well. How can I get around this problem?immagine.png
5 REPLIES 5

L4 Transporter

Hi @c.marlettalivi, that is by design. The ${lastCompletedTaskEntries} returns the ID of the last warroom entry created by the previous playbook task. If you want to check individual task run, I would suggest going the playbook loop approach. Inside the sub-playbook set the task with no retries, your error check task should follow this task, then in your master playbook create the loop with a conditional check. 

 

Refer - https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-9/cortex-xsoar-admin/playbooks/configure-a-s... for more information.

L1 Bithead

Thank you @jfernandes1 . I would like to be able to send an email if none of the retries ends without errors.

Does the management with 'Error path' also behave in this way?

L1 Bithead

Thank you @jfernandes1 . I would like to be able to send an email if none of the retries ends without errors.

Does the management with 'Error path' also behave in this way?

L4 Transporter

Hi @c.marlettalivi, The use case you're asking for is not possible with error path. As mentioned before, if you want to test each retry you should do this via the sub-playbook method. 

 

 

L4 Transporter

They also introduced error handling playbooks in version 6.8.  You can add an error path after the task, which will be followed if it errors:

https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-8/cortex-xsoar-admin/playbooks/playbook-task...

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