Error handling

[c.marlettalivi]

 

Hi all, with this type of setting (see the img), if in the next task I check $ {lastCompletedTaskEntries} to verify if the previous task is in error, the result is positive even if the second retry task went well. How can I get around this problem?

[jfernandes1]

Hi @c.marlettalivi, that is by design. The ${lastCompletedTaskEntries} returns the ID of the last warroom entry created by the previous playbook task. If you want to check individual task run, I would suggest going the playbook loop approach. Inside the sub-playbook set the task with no retries, your error check task should follow this task, then in your master playbook create the loop with a conditional check. 

Refer - https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-9/cortex-xsoar-admin/playbooks/configure-a-s... for more information.

[c.marlettalivi]

Thank you @jfernandes1 . I would like to be able to send an email if none of the retries ends without errors.

Does the management with 'Error path' also behave in this way?

[c.marlettalivi]

Thank you @jfernandes1 . I would like to be able to send an email if none of the retries ends without errors.

Does the management with 'Error path' also behave in this way?

[jfernandes1]

Hi @c.marlettalivi, The use case you're asking for is not possible with error path. As mentioned before, if you want to test each retry you should do this via the sub-playbook method. 

 

[MBeauchamp2]

They also introduced error handling playbooks in version 6.8.  You can add an error path after the task, which will be followed if it errors:

https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-8/cortex-xsoar-admin/playbooks/playbook-task...