How to pull data from Servicenow and show in drop down

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How to pull data from Servicenow and show in drop down

L1 Bithead

Hi All


We have a requirement where the assignee name from servicenow , must be pulled into xSOAR and be displayed as a drop down

Currently assignee is a text field


Request your guidance on where I have to update for pulling as a drop down from servicenow instead of giving predefined values in xSOAR





L3 Networker

Hi @aparnaas, this can be done using a single-select field with a field display script. To view some examples, filter the out-of-the-box automations on:  tags:"field-display". E.g., see the automation GetSendEmailInstance from the Phishing Campaign pack.

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