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Cortex XSOAR Discussions
Cortex XSOAR enables SOC analysts to manage alerts across all sources, standardize processes with playbooks, take action on threat intel, and automate response for any security use case.
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Cortex XSOAR Discussions
Cortex XSOAR enables SOC analysts to manage alerts across all sources, standardize processes with playbooks, take action on threat intel, and automate response for any security use case.
About Cortex XSOAR Discussions
Cortex XSOAR enables SOC analysts to manage alerts across all sources, standardize processes with playbooks, take action on threat intel, and automate response for any security use case.

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Not able to create a file in the artifacts folder using automation

I run a query in indicator tags:malicious, I am able to get expect result, Then I run the build in automation "GetIndicatorsByQuery" in playground, it shows there is a file created, however when I download the file the content is all [{}, {}, {} ] I tried use build in automation "SearchIndicator" and then "FileCreateAndUploadV2" to creat...

Avoid using too many containers

Hello, We're trying to avoid using too many containers. In order to reduce it, we have come up with two options for the automation: Use the exact same container for automations (If they use the same libraries) Or use the empty "Docker image name" option (if an external library is not used): Which of them will fit better? Thanks, Josep

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Josep by • L4 Transporter
  • 5782 Views
  • 6 replies
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Resolved! Incidents in error - how to rerun last task?

Hi! I often encounter errors in incidents due to temporary API integrations failure. I have some automated retries setup for each task which mitigate it somewhat. However if the failure lasts longer - incidents stop in error. I usually open each incident and click "Run automation now" on the failed task. Is there an automated way or command, t...

Antanas by • L2 Linker
  • 5374 Views
  • 4 replies
  • 0 Likes

Multitenant and JOB

Hi everyone,I use a multi-tenant structure. As you know, JOBs are not distributed between tenants. I have more than twenty tenants. I want to create a structure that will send a notification in case any of them get an error in the integration (unable to pull the event). But since I can't distribute them (as JOBs), I'm having problems. It causes ...

Resolved! Context key reorganize

Hi! I want to be able to manipulate context keys by selecting the keys I want, and moving them to upper level. E.g.: Assuming I have the following in the context: I want to have a new context key with only Name and HairColor: GetFields transformer seems to have similar functionality, however I cannot tell it to get subkeys, e.g. Appear...

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Antanas by • L2 Linker
  • 3456 Views
  • 4 replies
  • 0 Likes

Mirroring Issue in Between SOAR host and a tennat

Hello everyone, We have a mirroring problem within 1 tenannt and 1 soar host/server. Both of them are in the same network/side. Some how we can search incidents from tennant to soar host, however while using mirroring integration in order to provide incident in a continous way they cannot be can not be fetched. To examplify: soar host/ser...

UmutAK by • L1 Bithead
  • 1499 Views
  • 1 replies
  • 0 Likes

Resolved! Best Practice to Ignore or Exclude a list of Domains

I am looking for the "Best Practice" method to prevent emailed links from our Security Awareness tool being run through various sandboxes or detonations.I need to be able to create a list of domains/subdomains and then reference the list of domains so that any playbooks or incidents are automatically closed without analysis being performed on th...

cmcneil3 by • L0 Member
  • 3215 Views
  • 1 replies
  • 0 Likes

Data Collection task customization send by email (email interface + the interface of the website opened from the generated url)

Hello.We are working on a data collection task sent by email and we would like to edit the interface of the sent email + the webpage that opens from the url generated in the email. I have found solutions for the interface of the sent email by setting two different server configuration keys.(messages.html.formats.externalFormSubmit + messages.htm...

Data Collection Fields

Hello all, Is there a way to add attachments to an email that is sent using the ask by email function under the data collection option? I am trying to link evidence to a case so the end user can view the evidence and then make decisions based off of it? I have tried editing the html to add links to the body, but that doesn't work unless they ha...

Resolved! CI/CD Process or Remote Repository UI on XSOAR

Hello, We are doubting whether to build a CI/CD Process or a Remote Repository UI on XSOAR. Looking to the table, CI/CD has more features. However, it doesn't allow you to work with Cortex XSOAR UI. This may mean that we will not be able to work with boxes, we will work directly with yaml and python. So is it possible to work this way? Or will...

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Josep by • L4 Transporter
  • 2809 Views
  • 2 replies
  • 0 Likes

How to pull data from Servicenow and show in drop down

Hi All We have a requirement where the assignee name from servicenow , must be pulled into xSOAR and be displayed as a drop down Currently assignee is a text field Request your guidance on where I have to update for pulling as a drop down from servicenow instead of giving predefined values in xSOAR Thankyou aparna

aparnaas by • L1 Bithead
  • 2171 Views
  • 1 replies
  • 0 Likes

Cortex XSOAR / Let's Encrypt SSL Certificate

Hello, For those who publicly expose Cortex XSOAR and want to use let's encrypt as their SSL certificate provider. Public exposure of Cortex XSOAR # is not recommended You can have a look here : https://gist.github.com/lenoxys/e543cde35c3ff85f4c44f9b802bb3a06 Regards, Aurelien

How to solve Timeout error in market place

I faced a Timeout error while performing firs time update on content packs via marketplace after my community edition installation and it took me some time in resolving it so wish to share the solution if you have Installed Community edition and if you face Timeout error while trying to update content pack for first time via market place mak...

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