How to pull data from Servicenow and show in drop down

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

How to pull data from Servicenow and show in drop down

L1 Bithead

Hi All

 

We have a requirement where the assignee name from servicenow , must be pulled into xSOAR and be displayed as a drop down

Currently assignee is a text field

 

Request your guidance on where I have to update for pulling as a drop down from servicenow instead of giving predefined values in xSOAR

 

Thankyou

aparna

1 REPLY 1

L3 Networker

Hi @aparnaas, this can be done using a single-select field with a field display script. To view some examples, filter the out-of-the-box automations on:  tags:"field-display". E.g., see the automation GetSendEmailInstance from the Phishing Campaign pack.

  • 1044 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!