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04-14-2023 12:51 AM
Hi everyone,
I use a multi-tenant structure. As you know, JOBs are not distributed between tenants.
I have more than twenty tenants. I want to create a structure that will send a notification in case any of them get an error in the integration (unable to pull the event). But since I can't distribute them (as JOBs), I'm having problems. It causes more problems due to errors in mail integration. It takes time for a tenant to get such an error and for us to realize it.
Do you have a solution for this?
#XSOAR
04-16-2023 07:43 PM
Hi @YilmazDincer, in a MT environment the data is segregated by design. You will need to create a job per tenant.
For failed integration you can re-use some content we already have in our marketplace. Try the FailedInstances automation - https://xsoar.pan.dev/docs/reference/scripts/failed-instances.
You can use the above automation with a playbook to return the failed integrations and then send out notification. Configure this to run as a job on all tenants.
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