New Dashboard Option Missing

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New Dashboard Option Missing

L3 Networker

Hi

 

I am currently experiencing an issue with an XSOAR instance on version 6.1 the option to create a new dashboard is not on the Dashboards Tab in the home screen, I wonder does anybody have any idea what may have happened ?

PCCSA PCNSA PCNSE PCSAE
2 REPLIES 2

L2 Linker

My first response when someone describe a potential UI anomaly I recommend that you refresh your browser window, clear the browser cache and try again.  If it still isn't there it's worth taking a screenshot and submitting a support ticket.

Doug Couch  |  XSOAR Customer Success Engineer - Manager
Palo Alto Networks  |  3000 Tannery Way  |  Santa Clara, CA 95054  

Hi 

Thank you for your quick reply to my post, so far the troubleshooting I have done is, refresh the page, cleared the cache, tried another browser, tried accessing from a virtual machine, stopped/started the XSOAR service and even rebooted the box!

It is a community license so there is no official support that I am aware of, I am going to build a new box today and if the option is there I will compare the two installs to see where the differences are.

Cheers,
PCCSA PCNSA PCNSE PCSAE
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