Passing a JSON Value to a JSON API Request

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Passing a JSON Value to a JSON API Request

L2 Linker

Hi All, I have faced one issue while sending a API call to IVANTI. I need to call one value into this request as below

"OrgUnitLink": "${org}",
"Symptom": "${body}",
"Subject": "${incident.labels.Email/subject}",
"Source": "Email",
"Status": "Submitted"

${org} gets passed without an issue when I call it since the value is like asda232adadf334d 

But when I call an email body(${body}) it gets screwed up since the final call looks like below,


I know that the error is coming because JSON need some characters escaped. But I have no idea how to do this. Any help would be appreciated.




L6 Presenter

As your issue is so specific and I do not have this integration or I have not had any issue with json escape characters I can give you the advice to search scripts that have json in the name like as this sounds the reverse of what you want but you can reverse engineer the script 🙂


Other scripts to look:



There are many more.

L2 Linker

Created one of my own scripts to remove conflicting characters. It looks a bit ugly after formatting but better than nothing 🙂 


function removeJsonEscapableChars(str) {
  const escapableChars = /\\["\\\/bfnrt]/g;
  return str.replace(escapableChars, '');
var body = args.value;
body = JSON.stringify(body);

setContext(args.key, removeJsonEscapableChars(body));
  • 2 replies
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