Pre-process rule doesn't work

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Pre-process rule doesn't work

L1 Bithead

Hello all,

 

We want to create a pre-process rule to drop all Phishing incident without [Phish Alert] inside the email subject.

 

We're creating the following rule

 

type equals Phishing AND emailto equals test@test.ts AND emailsubject contains [Phish Alert]

 

Testing with the following JSON:

 

{
"type":"Phishing",
"emailsubject":"[Phish Alert] test preprocess rule",
"emailto":"test@test.ts"
}

 

It doesn't work:

test.PNG

 

With only "type equals Phishing" it works. But if we had anything else it stops working.

 

For example only with:

type equals Phishing AND firstname equals Alexandre

 

And the following JSON:

{
"type":"Phishing",
"firstname":"Alexandre",
"emailsubject":"[Pish Alert] test preprocess rule",
"emailto":"test@test.ts"
}

 

It doesn't work.

 

Can you help us please? Am I missing somehing or is there a problem ?

 

Thanks for all help.

 

Best regards,

Alexandre Borgo

 

1 REPLY 1

L3 Networker

Hi,
Please submit a support case,
I think that the issue may be only in the pre-proc rules test functionality, and the rule will work as expected with real incidents, please try to test with existing incidents as well,
thanks.

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