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12-01-2021 07:30 PM
12-02-2021 12:59 PM
Hey Saul,
There is no hard limit to the file size in the war room.
Some things to try:
12-02-2021 01:00 PM
Forgot to mention this one,
4. Make sure that the disk usage on your system is not maxed out.
12-10-2021 11:26 AM
Thanks for the reply, the problem was due to an NGINX that is in front of our XSOAR instance.
12-21-2021 07:07 AM
Hi @saulvargas
Can I just check that this was an issue with the upload file size restrictions in NGINX ? I had a similar problem and that is what solved it for me, just wanted to get clarification that I had not missed anything.
12-27-2021 08:51 AM
We didn't changed the NGINX configuration as we are able to access the server directly, the NGINX is the front for other users, I cannot confirm that changing the upload limit works, but that seems to be the cause.
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