Slack Bot keeps sending messages to users

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Slack Bot keeps sending messages to users

L3 Networker

Occasionally, the bot sends the message in the screenshot below to our users in no particular order. We don't know why that is happening. One time a certain user reported that every time he gets a message from a coworker the bot sends this message to both the message receiver and and sender of the conversation. It kept on quite a while and then stopped.

EnesOzdemir_0-1683792595677.png

 

How do I get rid of these messages?

 

1 accepted solution

Accepted Solutions

L3 Networker

Hi Enes, to troubleshooting this I could recommend creating a case with our support portal so we can look through the logs and see what's going on better. This seems to be some sort of a bug.

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1 REPLY 1

L3 Networker

Hi Enes, to troubleshooting this I could recommend creating a case with our support portal so we can look through the logs and see what's going on better. This seems to be some sort of a bug.

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