05-11-2023 01:21 AM
Occasionally, the bot sends the message in the screenshot below to our users in no particular order. We don't know why that is happening. One time a certain user reported that every time he gets a message from a coworker the bot sends this message to both the message receiver and and sender of the conversation. It kept on quite a while and then stopped.
How do I get rid of these messages?
05-11-2023 12:24 PM
Hi Enes, to troubleshooting this I could recommend creating a case with our support portal so we can look through the logs and see what's going on better. This seems to be some sort of a bug.
05-11-2023 12:24 PM
Hi Enes, to troubleshooting this I could recommend creating a case with our support portal so we can look through the logs and see what's going on better. This seems to be some sort of a bug.
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