Email Traps message show the agent version is 1.0

Hi,

The following issue are happen on new install computer, and some email show the agent version is 1.0 and some email show the agent is 4.1.3.33176. The both computer install the traps on same day.

Any advise?

Email Traps Message

Log Event: Agent

Processes that are supposed to be protected by traps, aren't

Hello Community,

In the traps default protection, svchost is included in exploit protection, however there are a bunch of svchost processes that startup and are unprotected.  I notice this wit ha couple of other built in windows processes as well.  C

Traps 5.0 Best Practices

Hello All,

Does anyone know of a good resource for Traps 5.0 best practices?   I am using most of the defaults, and attempting to add other processes to exploit protection, however I'm wondering if there are any other changes that are recommended as

Globalprotect now showing with windows classic theme

Hello, I have installed Globalprotect (version 4.1.2-11 64 bits) in this computer that has Windows 7 with classic theme configured.

Note that it also has taskbar on the left.

When I click globalprotect icon the window does not pop up. It shows the ico

what is the impact of running XenDesktop RDS 7.13 and Traps 5.0

Hi All,

I've a customer currently running XenDesktop RDS version 7.13 instead of the supported 7.15

but they due run Traps 5.0.

Currently they are not able to upgrade theXenDesktop RDS to 7.15

what is the impact of running lower than version 7.15 with

exploit not detected by traps

hi,

we are testing some exploit using kali Linux. While testing one exploit which is used for rdp is not been detected by traps, instead it shows blue screen and system get restart. The exploit they are testing is "MS17-010 EternalBlue SMB Remote Wind

Compatibility with IBM Trusteer

Are there any known issues with Traps and the IBM Trusteer browser plug-in? I have a few users with Trusteer who are experiencing issues when Traps is installed, but nothing shows in the Traps dashboard.

Trusteer makes a lot of weird browser changes,

How do I upgrade from Traps 4.2 to Traps 5.0?

Needing information on how to transfer license from Traps 4.2 to Traps 5.0.

ESM Traps Unknown Processes Behavior

Hi,

As known, Traps Endpoint Security product avoid unknown process. I wanna disable this prevent behavior and allow all unknown action. How to perform this?

Thanks

Traps failed to connect

Hello guys,

I m facing some kinda error  after updating TRAPS to version 4.1.4. Here is how the Log looks like: 

Log Event: Failed listening to Traps reporting service on XXX-pc
Time: 7/23/2018 11:21:17 AM (UTC)
Computer: XXX-pc
Agent Version: 4.1.4.351

Upgrade ESM 4.1.4 -> 4.2 has reset agent uninstall password to default one

Good morning,

yesterday i have upgraded ESM to 4.2, with no issues. I had care to stop services on both ESM i have before to launch the upgrade, as specified in instructions.

I have noticed that the agent uninstall password has been reset to default