This board has been created to provide a location in which to ask quick questions about the Traps product, (including information about the installation or management of the Endpoint Security Manager, the Traps endpoint agent, and the associated util
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Hello!
I'm reaching out there to see if there are any best practices or recommendations in regards to servers and how to build out a successful Policy Rule plan to incorporate Reporting Only AND Blocking.
The intent is to have new servers enter the Re
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using TMS and trying to update machines from 6.1.2 to 6.1.3 fails. 6.1.2 stays connected and live, so it's no problem. But bit odd, normally version upgrades are really easy with TMS. Running installation manually from MSI-packages works fine.
50% of
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Hi Community,
After we successfully install the ESMCore to the server we are having an error
have you experience this?
Hello,
I am getting following error when I tried to install traps agent on CentOS Linux release 7.7.1908
[root@vps ~]# ./linux.sh
Verifying archive integrity... All good.
Uncompressing Traps d16719b78336c223 Installer for Cloud 100%
./linux.sh: line 489
Dear community!
We are getting a lot of security events on our TMS because the Behavioral Threat module analysis is triggering false positives when inspecting smss.exe process.
"smss.exe" is a file that manages the startup of all user sessions in Wind
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In our Environment the traps detected a lot of threats and blocked them from execution,however after they are blocked they still exist in our network,
we need a way to clean or delete these infected files.
Is there TRAPS API documentation available? If so, where to find it?
This would be for TRAPS 6, but I would also like to see other versions.
For example I need to retrieve information from policies with an API call.
Hello Community,
we plan to upgrade an installation of the Traps Endpoint Security Manager (ESM) with more than 2,000 Agents running Traps 4.2.6. Currently we would like to do the upgrade by creating an Upgrade Package and distributing it via the ESM
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Hello Everyone
We are slowly migrating towards Palo Alto Traps (TMS) and are starting to apply "blocking" profiles instead of "report-only" profiles. We are doing this in different pilot groups per branch where we also remove the old antivirus soluti
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Hello,
I heard that Traps console will be upgraded to a new one with device control feature. Has the migration started?
Regards
Hello dear community,
I have a question about traps behaviour, we have a customer that have machines not able to connect agains their cloud services:
"2020-01-27T11:22:49.168+01:00 VMCO-13 [2004:2312 #24:24] {trapsd:Infrastructure:Heartbeat(user ID=S
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Greetings...
We are currently rolling out Traps and have been having a hard time finding out if we need to add scanning exclusions for servers like Exchange, Sql, and Oracle. With traditional AV there were always exclusions that needed to be conifugre
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Hi,
I usually use the Endpoints view to see the status of the endpoints (active, inactive, zombie,etc). But I don't see any option to export the view to Excel,csv,etc.
Does anyone know how to do it? I have to copy it from the screen by 10...
Is there
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Hi Community,
I´d like to check with you for the following:
I initiated an upgrade on a couple of endpoints from the TMS and this task was hanged "In progress" for about 7 days, after this time the task changed to failed.
Do you know if there´s a timi
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Hi,
For the last 24 hours, we are getting WF communication failed and success notifications. Is there any general issue ? is there something I need to check from my side? the ESM version is 4.2.5.41461.
aleksandar.asta
