Endpoint (Traps) Discussions
Traps Advanced Endpoint Protection prevents cyber breaches by protecting and enabling users to conduct their daily activities, and automating prevention by autonomously reprogramming itself using threat intelligence gained from WildFire.
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Endpoint (Traps) Discussions
Traps Advanced Endpoint Protection prevents cyber breaches by protecting and enabling users to conduct their daily activities, and automating prevention by autonomously reprogramming itself using threat intelligence gained from WildFire.
About Endpoint (Traps) Discussions

Welcome to the Endpoint discussion forum! We encourage you to ask questions, propose solutions, and collaborate on ideas to better secure your endpoints with Traps.

Discussions

Resolved! Bandwidth Usage of Traps

Hello,

 

I am looking for some information on the amount of bandwidth used by the Traps agent when communicating with the ESM server.

 

Also, any averages on the log volume generated by each agent?

 

Any help is appreciated.

Thanks,

 

MHamad by L2 Linker
  • 4238 Views
  • 4 replies
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Traps Live Terminal session fails

I have a question regarding Traps Live Terminal session fail.

We are running Traps agent 6.1.0

User role is Instance administrator

 

The problem is from some PC's running the TMS in Crome we cannot create a live terminal session to a Traps agents

Question

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Resolved! Traps upgrade 4.1.3 to 4.2.3

We are upgrading traps using this process.

 

First Uninstall Traps in Control panel then requires password.

Next is use the traps cleaner then requires password.

then lastly install a new Traps agent 4.2.3.

 

Some of the servers are requiring are reboot an

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Query on upgrade

Currently we have an issue with Traps agents showing as disconnected when they are still active and licensed.

We have found that the following works to resolve issue:

 

1) C:\Program Files\Palo Alto Networks\Traps>cytool runtime stop

2) Enter supervisor

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Resolved! TMS Broker Service VM on Workstation

Hi Team, 

 

Wondering if anyone else has tried the new TMS broker ? or have tried install it on vm-ware workstation ? The guide does mentions VMware ESXi 6.0 or later but thought may still run on Workstation. 

 

https://docs.paloaltonetworks.com/traps/tm

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Resolved! Data Retrieval Download error

So, i guess since our last Update to Version 4.2.2, we cant download any reports under the "Data Retrieval" section anymore.

It just throws the following error:

 

In the "Web_ESMINT.log" File i get the following two error-lines in the related time-span

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iweltag by L2 Linker
  • 6189 Views
  • 5 replies
  • 1 Likes