This board has been created to provide a location in which to ask quick questions about the Traps product, (including information about the installation or management of the Endpoint Security Manager, the Traps endpoint agent, and the associated util
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I would like to know if 2FA is available to protect logons to any of the cloud services, specifically TMS, Cortex XDR, etc. I have 2FA enabled on my account I used to logon to the support site, which is the same account used to logon to the cloud sit
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I have been experiencing an issue with lost media during conference calling in Microsoft Skype for Business occassionally. We recently deployed traps into our company and are running 6.0.1 of the desktop client. I'm not the palo alto expert here.. ju
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Hi Community,
Please help us investigate this issue.
There is traps installed and I seems it is not connected to ESM server. Showing a Disconnected but the server is online.
The version showing on the ESM server is 4.1.3, but when looking at the serv
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We have an issue with a user. The file has a "Malware" verdict in wildfire. We upload the file for re-evaluation but still the same verdict. We apply the "Treat as Benign" and the issue is fixed for some time. But the issue is getting back again.
Coul
As specified in article: https://docs.paloaltonetworks.com/traps/tms/traps-management-service-admin/get-started-with-tms/enable-access-tms
The AppID traps-management-serive present in a security policy should be sufficient to provide access to online
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Hello Community,
i just wanted to know if there is going to be a supported ESM Version for MacOS 10.15/Catalina in the near future, since it's already out for around 3 weeks.
By the looks of the compatibility matrix it seems like there is not going to
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On the TMS portal under Endpoints I can see that the same endpoint are registred multible times.
It's created with a new endpoint ID, it's use a new licens every time !
The Traps icon on the endpoint are now maked with red and not green when it's onlin
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Hi Community,
I would like to ask how reboot is important after upgrading the Traps Agent?
We have a issue on rebooting it because the target servers are production.
These are the Windows operating system:
Microsoft Windows Server 2008 R2 Enterprise
win
Hi Team,
We have a traps ESM setup running successfully. console and core are installed in one server, But the DB is in another server. We are using windows authentication for login into DB ( ESM is configured with this domain user to login with DB w
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Hello,
I am looking for some information on the amount of bandwidth used by the Traps agent when communicating with the ESM server.
Also, any averages on the log volume generated by each agent?
Any help is appreciated.
Thanks,
Dear Palo Alto Community,
We juste bought Traps for our company and we have a small issue.
We don't allow our servers to have Internet access (access denied by our Palo Alto Firewall).
We have created 2 Firewall Rules (one that goes from our Internal n
I have a question regarding Traps Live Terminal session fail.
We are running Traps agent 6.1.0
User role is Instance administrator
The problem is from some PC's running the TMS in Crome we cannot create a live terminal session to a Traps agents
Question
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I need to audit corporate network for clients that do not have traps installed.
So far my attempts to create a scan in Nmap and Nessus have not worked out as planned.
Anyone who has a method for scanning their network for clients without Traps please g
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We are upgrading traps using this process.
First Uninstall Traps in Control panel then requires password.
Next is use the traps cleaner then requires password.
then lastly install a new Traps agent 4.2.3.
Some of the servers are requiring are reboot an
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aleksandar.asta
TomYoung
on:
Paloalto ha licencing
aleksandar.asta
nikoolayy1
on:
Endpoint web filtering
