A critical error has been detected preventing proper boot PAN 3220

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A critical error has been detected preventing proper boot PAN 3220

I received a replacement firewall from another and when I tried to put it into operation this message appeared, .(

 

"[1K Welcome to the Maintenance Recovery Tool
[mATTENTION: A critical error has been detected preventing proper boot
[68Dup of the device. Please contact Palo Alto Networks to resolve this
[67Dissue.r support@paloaltonetworks.com    Entry Reason: System startup error.
See 'Entry Reason' for more information."

 

if  someone has an idea of what it can be and what I could do to fix it, beyond that I have opened a case.
But it has given me strange curiosity that a new firewall has a fault, on the other hand, I came up with the idea of doing a factory reset, but I have not yet done it, of course if someone has happened thanks for your comments


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Cyber Elite

@DGonzalezAR 

Only thing i can suggest is to try factory reset.

Hope that can fix it.

 

LEe us know that PA says about this error on new firewall?

 

Regards

 

MP

View solution in original post


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Highlighted
Cyber Elite

@DGonzalezAR 

Only thing i can suggest is to try factory reset.

Hope that can fix it.

 

LEe us know that PA says about this error on new firewall?

 

Regards

 

MP

View solution in original post

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