We have a virtual Palo Alto firewall (BYOL) in the GCP and were able to change password using the initial access and the ppk file.
We provisioned one more VM firewall in same GCP setup, however this time we are unable to recreate the steps we had done earlier
After the instance is provisioned we have configured ssh key in GCP and from our machine using this command to access new firewall.
ssh -i file.ppk admin@Public IP
It is accepting a key and then it goes ahead and asks for the admin password which should not be the case.
This is not working and I am wondering where we are going wrong?
We tried deleting the firewall instance and re provisioned multiple time, but no luck, getting same error.
From PAN-OS® Release Notes 8.1. I found issue ID PAN-100686 which says that ‘An invalid public key is intermittently applied to the administrator account when deploying a VM-Series firewall in Google Cloud using the Google web interface.’
We are not sure if we are hitting this.
Solved! Go to Solution.
Hi @kgsd2019 ,
To get confirmation on wether or not you're hitting a existing bug I'm afraid you'll need to reach out to support.
Maybe anyone else can shed some light here ?
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