Add disk collector panorama (missing)

[BigPalo]

Hi,

We are trying to add a new disk in collector (panorama). We follow the correct procedure and we can see the disk running: show system disk details. This is the disk:

Name   : sdh
State  : Present
Size   : 2097152 MB
Status : Available
Reason : Admin enabled

But if we go to "managed collector" the new disk is missing (Disk H):

Whats happening? how can refresh the GUI?

[JayGolf]

Hi @BigPalo ,

Which PAN-OS version are you currently running? 

[BigPalo]

In PanOS 10.1.11-h5 and 10.1.12 is happening the same issue

[PavelK]

Hello @BigPalo

could you confirm Panorama platform of your log collector?

Kind Regards

Pavel

[BigPalo]

Its a virtual machine

vm-mode: VMware ESXi
sw-version: 10.1.12

> show system disk-space

Filesystem      Size  Used Avail Use% Mounted on
/dev/root       7.9G  4.3G  3.2G  58% /
none             16G  148K   16G   1% /dev
/dev/sda5        24G   17G  6.5G  72% /opt/pancfg
/dev/sda6       5.9G  4.8G  771M  87% /opt/panrepo
tmpfs            16G  285M   16G   2% /dev/shm
cgroup_root      16G     0   16G   0% /cgroup
/dev/sda8        32G   11G   20G  37% /opt/panlogs
/dev/loop0      9.8G   23M  9.2G   1% /opt/logbuffer
/dev/sdb1       1.7T  1.5T  193G  89% /opt/panlogs/ld1
/dev/sde1       1.7T  1.5T  193G  89% /opt/panlogs/ld3
/dev/sdc1       1.7T  1.5T  193G  89% /opt/panlogs/ld2
/dev/sdf1       1.7T  1.5T  156G  91% /opt/panlogs/ld5
/dev/sdd1       1.7T  1.5T  193G  89% /opt/panlogs/ld4
/dev/sdh1       1.7T   69G  1.6T   5% /opt/panlogs/ld7
/dev/sdg1       1.7T  169G  1.5T  11% /opt/panlogs/ld6

[BPry]

@BigPalo,

Do I understand correctly that your complaint is just that the GUI isn't displaying 'Disk H' like you're expecting and it's blank instead? Do you see the disk when you attempt to add it to the collector in the CLI? 

[BigPalo]

Exactly, we can not see the disk H in the GUI to add it.

Thanks

[BigPalo]

any idea?