Admin password not changing

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Admin password not changing

L1 Bithead

Trying to setup a few PA-410 firewalls .  I have one that is not taking the password change, regardless of whether I try from the Web UI or console.  In both they say password changed, but only the default password works.  Anything else I can do? 

1 accepted solution

Accepted Solutions

L1 Bithead

Factory restore did the trick.

View solution in original post

4 REPLIES 4

Cyber Elite
Cyber Elite

Hello,

I would reboot the PA and then try again.

Regards,

L5 Sessionator

You might have forgotten to perform a config commit.

 

Reference:
- When Does a Change to the Admin Password Become Active?
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClttCAC

 

L1 Bithead

I've rebooted the device, and committed the configuration.  It tells me the password has been changed, yet it doesn't let me use it, and still uses admin/admin.  Wondering if a factory reset is in order.

L1 Bithead

Factory restore did the trick.

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