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05-18-2010 05:21 PM
I am setting up our new PA-500 to replace an eval unit. I've got everything just about ready for my config import, but I am having a problem w/the Antivirus updates.
The Dashboard page says that versoin 213-242 is installed, but when I go to the Dynamic Updates page it indicates nothing is installed and when I tell it to check for updates it reports back with no available updates and that it was last checked on 1969/12/31 19:00. The time on the PA-500 is correct, so I can't figure out why this is happening.
Any advice is greatly appreciated.
05-19-2010 03:26 PM
I talked w/the regional support rep today who called support while I was talking with him. They said it should correct itself after the next av update comes through.
From your message I am assuming this is probably not correct?
05-20-2010 05:23 AM
Everything is working ok today. Before today I only had the management port active, but I moved one of our networks to 2 vwire ports today and then the a/v incremental update showed up, I was able to d/l it and install it.
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