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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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PanAgent Service Not Running after 3.1 Upgrade

Hello,I am unable to keep the PanAgent service "running" after upgrading to 3.1. I was warned about the service going back to "local user" after upgrade - and I have gone back and added the previous domain account. The account validates and the service starts - but it will not stay running for more than about a minute. There is nothing showin...

MGoodnow by • L4 Transporter
  • 4014 Views
  • 4 replies
  • 0 Likes

Resolved! About the newest application and threat content

Hello support team,The newest application and threat content release note include the following note :Note: If you have a data filtering profile that uses "ms-ds-smb" or "msn-file-transfer" application, it will need to be removed from the profile before the commit will complete successfully. The system will do this automatically if you open and ...

PaloAlto integrate with AD

When I configured authentication on PaloAlto I met the problem:I tested authentication on PaloAlto:- 1 Domain Server: installed PAN Agent - 2 pc join domain- Create some accounts: user1, user2, user3 1> I logon with domain user (user1), I can access Internet and in Monitor Tab I can see my pc had been authenticated (user_domain.png)2&gt...

Ovan by • Not applicable
  • 4479 Views
  • 1 replies
  • 0 Likes

Exchange Active Sync

I would like to set up an test environment using Exchange Active Sync. I believe the best way to accomplish this is to forward proxy the request and use SSL decryption but I was curious if anyone has examples or guidance on this. Thanks again.

suggestions with regards to multiple concurrent logins per user

Dear all,With the PAN agent IP to user mapping is being realized. but I am facing the real-time behaviour of people having multiple logins to different IP's on the same moment.The IP to user mapping only matches the latest logged in IP, and as such the user also logged in on the other device can no longer be mapped to the correct user.Are you fa...

pmesker by • L0 Member
  • 3347 Views
  • 1 replies
  • 0 Likes

Application-id MSN blocking related question

Hello,at the moment we are blocking all MSN activities on our LAN, or, atleast i thought so. When users logon to hotmail en start the web msn from within hotmail, msn still works.i made sure we blocked all msn related applications, but still MSN from within hotmail works.I thought application-id was so smart that it could filter out all MSN traf...

hmcadmin by • L0 Member
  • 3163 Views
  • 1 replies
  • 0 Likes

False Positives problem of anti-virus

Hi,During copy file (see attachment) from internal server I get Virus ALert: threatid: Worm/Win32.Otwycal.g(890863)I checked the file on http://www.virustotal.com/ without matches for virusesIs It a false/positive?

ttwict by • L0 Member
  • 3074 Views
  • 2 replies
  • 0 Likes

When is 3.1 out?

Had emails/links to it being released, just wanted to check I hadn't missed something and that it shouldn't be on my Device/Software option list of versions?Thanks.

Resolved! Users failed to authenticate when they have Windows7 in their PCs...?

Hi,We've got two PANAgents in W2008 and we've seen that our users running Windows 7 have some problems to be authenticated.Our partner has adviced us that NetBios probing doesn't work with Windows7, that in new version of PAN OS 3.1 will be supported via WMI. But is there any known issue related to windows7 in the query to DCs from the PANAgent?...

fw_admin by • Not applicable
  • 4136 Views
  • 3 replies
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Resolved! Is the configuration pushed on the device from Panorama synchronised between the active and the passive unit?

Hello,I noticed that the configuration done on Panorama is not synchronised between the active and the passive firewall in a HA pair. So is there any solution to push the configuration at the same time on the too unit ( not to be compelled to make commit for every memeber in a group on panorama).Asia.

asia by • L3 Networker
  • 5004 Views
  • 4 replies
  • 0 Likes

Websense's Dynamic Protection against Web Malware

Yesterday, one of my customers asked me if PAN has or is working on a feature like Websense's Dynamic Protection against Web Malware. Supposedly, Websense customers are protected against known web sites that get attacked and compromised, by automatically blocking them in their ThreatSeeker Network. The example the customer used was when Google g...

jwolach by • L4 Transporter
  • 3025 Views
  • 2 replies
  • 0 Likes
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