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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Issue in reading groups with PAN agent 3.1

Hello,I Found this log entry in the PAN-agent 3.1 :2010 04 01 11:47:44, Cannot open group_memebers.txt file, casue is 5!2010 04 01 11:47:44, Backup Group Members fails!2010 04 01 11:47:44, Group change flag is set.I looked for the file mentioned in the PAN-agent installation directory, but i have'nt found it.What can be the issue, and is it dang...

asia by • L3 Networker
  • 2833 Views
  • 2 replies
  • 0 Likes

Resolved! Expected downtime for a PanOS Update?

I guess this is a YMMV dependent upon the model, but we have a PA-500 running 3.0.6.What do Palo Alto recommend I be running as the stable version please? 3.0.8 or 3.1?Also if I do an upgrade is there a ballpark on the actual downtime (not the total upgrade time)?Thanks in advance.

RSA SecureID on PA 3.1

Any Documentation on setting up the RSA SecureID?Both Admin Guide and CLI Guide have no details.Mostly focus on SSL VPN where we setup the sdconf.rec on the Palo Alto Device via CLI.

blacksan by • L1 Bithead
  • 4754 Views
  • 4 replies
  • 0 Likes

Delete all "report summary" with wildcard

Hello everyoneConnect with the PA-500 through ssh, and when I run the command "delete report summary predefined report-name file-name" can not delete pdf file reports except one by one, but I'd like to delete all predefined pdf reports with one command. Is there any wilcard?Thank you in advance for your help and informationGood

dklement by • Not applicable
  • 4170 Views
  • 3 replies
  • 0 Likes

Resolved! 3.0.8 released after 3.1

I noticed version 3.0.8 of the software was released a week after version 3.1. Does that mean that the issues resolved in 3.0.8 still exist in 3.1? I'm running 3.0.6 and I'm not sure which version to upgrade to.

ahopkins by • L2 Linker
  • 2683 Views
  • 1 replies
  • 0 Likes

Blocking action with Virus Threat, but can't find information

Hi,We have a user trying to access a website webinar and they are getting blocked with AV threat name Trojan/Js.Iframe.bgw ID: 259252. The details are as follows.LogTHREATTypevirusReceive Time2010/03/22 14:03:23Generation Time2010/03/22 14:03:17Threat NameTrojan/Js.Iframe.bgwThreat ID259252Directionserver-to-clientFrom ZoneFW_UplinkOutsidTo Zon...

Facebook Application - Picture Upload Issue

Hello,We currently have a policy set to allow specific authenticated users to utilize Facebook - based on the default "Facebook" application objects (4 of them). We have found one aspect of Facebook that does not work - and that is uploading pictures. When you go to the upload section and attempt to select pictures the "attempt" gets an hour g...

MGoodnow by • L4 Transporter
  • 3789 Views
  • 2 replies
  • 0 Likes

PanAgent Service Not Running after 3.1 Upgrade

Hello,I am unable to keep the PanAgent service "running" after upgrading to 3.1. I was warned about the service going back to "local user" after upgrade - and I have gone back and added the previous domain account. The account validates and the service starts - but it will not stay running for more than about a minute. There is nothing showin...

MGoodnow by • L4 Transporter
  • 4024 Views
  • 4 replies
  • 0 Likes

Resolved! About the newest application and threat content

Hello support team,The newest application and threat content release note include the following note :Note: If you have a data filtering profile that uses "ms-ds-smb" or "msn-file-transfer" application, it will need to be removed from the profile before the commit will complete successfully. The system will do this automatically if you open and ...

PaloAlto integrate with AD

When I configured authentication on PaloAlto I met the problem:I tested authentication on PaloAlto:- 1 Domain Server: installed PAN Agent - 2 pc join domain- Create some accounts: user1, user2, user3 1> I logon with domain user (user1), I can access Internet and in Monitor Tab I can see my pc had been authenticated (user_domain.png)2&gt...

Ovan by • Not applicable
  • 4496 Views
  • 1 replies
  • 0 Likes

Exchange Active Sync

I would like to set up an test environment using Exchange Active Sync. I believe the best way to accomplish this is to forward proxy the request and use SSL decryption but I was curious if anyone has examples or guidance on this. Thanks again.

suggestions with regards to multiple concurrent logins per user

Dear all,With the PAN agent IP to user mapping is being realized. but I am facing the real-time behaviour of people having multiple logins to different IP's on the same moment.The IP to user mapping only matches the latest logged in IP, and as such the user also logged in on the other device can no longer be mapped to the correct user.Are you fa...

pmesker by • L0 Member
  • 3350 Views
  • 1 replies
  • 0 Likes

Application-id MSN blocking related question

Hello,at the moment we are blocking all MSN activities on our LAN, or, atleast i thought so. When users logon to hotmail en start the web msn from within hotmail, msn still works.i made sure we blocked all msn related applications, but still MSN from within hotmail works.I thought application-id was so smart that it could filter out all MSN traf...

hmcadmin by • L0 Member
  • 3170 Views
  • 1 replies
  • 0 Likes
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