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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! Launching a bookmarks page on SSL VPN connection?

Is there anyway to launch a bookmarks page (list of hyperlinks) upon establishing a SSL VPN connection for internal web based resources? We are a hospital supporting remote access to a physican's web based portal. Our current SSL VPN solution promtes the ability to launch a bookmarks page for physician's accessing internal resources. Based on...

Uncommented CLI for resetting to default

We are doing quite a lot of evaluations during this time and we have found an interesting undocumented CLI command to reset the PA device to the factory default without following the complete process of the console boot. Use this command:admin@PA-2050-2> request system private-data-reset

asecus by • Not applicable
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  • 1 replies
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Resolved! Anonymize

We have some privacy concern with PAN. It's possible to anonymize the entries in the PAN device ?Best regards Boris

asecus by • Not applicable
  • 3663 Views
  • 1 replies
  • 0 Likes

Performance Problems

Hi everybody,PA-500Software: 3.0.5We have different customers with an PA-500 implementation.Two of those customers have an 100 Mbit connection, and theycomplain about performance issues.The Firewalls are configured in VirtualWire Mode, we have configured 3 Vwires.The Firewall rules are on any allow, and there are no security profiles configured....

indevis by • L2 Linker
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Resolved! Possible bug in ACC PANOS 3.0.5 - PA-500

When I click on the ACC tab it loads the ACC with the chartsApplicationURL FilterThreat PreventionData FilteringIf I click on 'web-browsing' or anything else that creates a filtered view and then close that element to go abck to a non filtered view ACC loads with a whole different set of charts:Top ApplicationsTop SourcesTop DestinationsTop Sour...

Resolved! Schedule and montly recurrence

I would like to perform a montly report, but in the scheduled page I can only choose between daily and weekly scheduling. I can do something on the CLI ?Thanks Boris

asecus by • Not applicable
  • 3388 Views
  • 1 replies
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Resolved! Captive Portal - fail to redirect another page upon authenticated

Hi All,I just managed to configure Palto Alto PA-500 captive portal to work with windows 2003 radius server i.e integrate with Active Directory. Based from the event viewer and log stated inside palo alto, the session was shown authenticated but somehow, upon authenticated at the user captive portal page... it will still show captive portal page...

eugene by • Not applicable
  • 4307 Views
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Dynamic VPN

Dear PaloAlto Support,Does Palo Alto support this VPN feature such as Dynamic VPN or Easy VPN? Customer will use Cisco Router at their branches. They want to connect VPN from all branches to their HQ. All branches will have dynamic IP and HQ will have static IP.Thanks,

Ovan by • Not applicable
  • 4448 Views
  • 3 replies
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Resolved! session flags

I can't find documentation about connection Flags in command show session all-------------------------------------------------------------------------------ID/vsys application state type flag src[sport]/zone/proto (translated IP[port]) dst[dport]/zone (translated IP[port]I can see nothing, N...

Resolved! Is there a Bug in the URL filtering profiles

Hi everybody,PA-500Software: 3.0.5Threat-Apps: 163-489URL Filter: 3243I have a question to the URL filtering profiles.When we add URLs to the block or allow list,and make a commit the listed URLs were not blocked or allowed.We need a second step, we open the URL profile againand change any category we want, only one is necessary!Then we make ano...

indevis by • L2 Linker
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  • 1 replies
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Resolved! User Agent System Requirements

We're running into issues with the Palo Alto User Agent. It'll run for a few days, then we'll stop getting user information. When I look at the server running the agent, and try to start the agent, I get a message along the lines of "The paging file is too small for this operation to complete." We have a dedicated page file volume that's 4GB,...

Virtual-Wire connectivity during reboot

Hi all,I know some IDS/IPS are able to keep the network connectivity during a reboot. Then it does not stop the trafic.Does the PA able to do the same in Virtual-Wire mode ? Or in other mode ?The aim is to upgrade the appliance in a production environment.Regards,Olivier

olev by • Not applicable
  • 4563 Views
  • 2 replies
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QoS data in logs

Hello PAN,Is there any way to obtain QoS data from the PAN logs other than doing a "show session id" CLI command in the current release 3.0.5? My customer would like to be able to see how much traffic is hitting the QoS classes and which traffic is hitting the QoS classes.Thanks

jwolach by • L4 Transporter
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Resolved! sample logs of licenses expiration

Hello,Could you give me the sample logs that the PA log before the following licenses expira ? - Support - URL Filtering - VSYS upgradeWe have the log of threat prevention license: - License for feature threat will expire on 2009/12/11Regards,

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