AnyDesk is identified as malware by Cortex XDR

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AnyDesk is identified as malware by Cortex XDR

L0 Member

Hi Community, 


Any Desk.exe installed in Endpoint has been identified as malware. What can be done here? 




Community Team Member

Hi @NDeshappriya1 ,


You could configure an app-overide or a threat exception but these are just workarounds to the issue and not an actual fix.


If this is a false positive alert then the signature should be updated with a content update.  I'd recommend grabbing the PCAP from the alert and submit it to TAC for review.


Kind regards,


LIVEcommunity team member, CISSP
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