Apple SoftwareUpdate.exe got blocked by Cortex XDR

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Apple SoftwareUpdate.exe got blocked by Cortex XDR

L1 Bithead

Hello Palo Community,

 

does anybody know why the Apple SoftwareUpdate.exe got blocked by Cortex XDR today

Or has someone else also encountered this Problem?

 

In the Community section of VirusTotal I discoverd a comment that Palo Alto apperently changed the status at one point, yet i have some triggers with this software that came in today.

 https://www.virustotal.com/gui/file/0682eef4ae722d6dad6b0c41f530d86e44f094f8487105372d5a03e0f0a437e9...

 

Thank you in advance,

ReisinM

 

1 ACCEPTED SOLUTION

Accepted Solutions

Community Team Member

Hi @ReisingerM ,

 

Confirmed false positive.  WildFire has indeed updated the status from Malware to Benign.

 

Cheers,

-Kiwi.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Don't forget to hit that Like button if a post is helpful to you!

View solution in original post

2 REPLIES 2

Community Team Member

Hi @ReisingerM ,

 

Confirmed false positive.  WildFire has indeed updated the status from Malware to Benign.

 

Cheers,

-Kiwi.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Don't forget to hit that Like button if a post is helpful to you!

L1 Bithead

It is benign software, initally identified as malware.

Same thing happend in the last two days for other software updates, like for Epson and HP:

Initially identified as malicious but then the verdict was reversed a few hours later.

Files had to be released manually and hashes had to be added by hand to the whitelist

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