03-07-2022 10:46 PM
Hello Palo Community,
does anybody know why the Apple SoftwareUpdate.exe got blocked by Cortex XDR today
Or has someone else also encountered this Problem?
In the Community section of VirusTotal I discoverd a comment that Palo Alto apperently changed the status at one point, yet i have some triggers with this software that came in today.
Thank you in advance,
ReisinM
03-08-2022 01:36 AM
Hi @ReisingerM ,
Confirmed false positive. WildFire has indeed updated the status from Malware to Benign.
Cheers,
-Kiwi.
03-08-2022 01:36 AM
Hi @ReisingerM ,
Confirmed false positive. WildFire has indeed updated the status from Malware to Benign.
Cheers,
-Kiwi.
03-08-2022 01:48 AM
It is benign software, initally identified as malware.
Same thing happend in the last two days for other software updates, like for Epson and HP:
Initially identified as malicious but then the verdict was reversed a few hours later.
Files had to be released manually and hashes had to be added by hand to the whitelist
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