Apps and Threats 578-3263 *URGENT* *SOLVED*

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L3 Networker

Apps and Threats 578-3263 *URGENT* *SOLVED*

We have had a few issues with customers and their network when upgrading to the latest Apps and Threats update.

 

Can anyone comment on this at all?


A few examples of issues are that decryption is not working, and communication to the LDAP server was lost. Sessions are closed with the error message "resources unavailable".

 

Regards

Jack


Accepted Solutions
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L1 Bithead

Hello Jack,

 

Revert to content 577.

 

Kind regards,

Roland

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L1 Bithead

Hello Jack,

 

Revert to content 577.

 

Kind regards,

Roland

View solution in original post

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L3 Networker

Hi Roland,

 

Thanks for providing the solution, but I am just letting people know/asking if anyone else is having the same issue.


Cheers

Jack

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We were warned of issues with 578-3263 by some colleagues, so we we've temporarily disabled automatic updates.

 

The issue seems to be with the update signature for msrpc.

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L1 Bithead

Yes, others experience the same problem.

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L0 Member

With 578-3267 we had problems regarding DNS. Queries returned 0 bytes.

 

Elmar

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L3 Networker

Apps and Threats Update 578 is pulled by Palo Alto.

Waiting for their statement.

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L1 Bithead

We were also seeing many sessions ending due to 'resources'unavailable' after updating to app and threat 578.  Restarting the dataplane seemed to clear it up temporarily.  I have reverted to version 577 on all of our boxes and disabled automatic updates until I see some kind of respose from Palo Alto indicating the issue has been resolved.

 

 

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L3 Networker

Hi Sam,

 

Palo have informed us that they have now removed 578 from the update server and that reverting to 577 is a workaround.

 

We haven't had anything more on the status of a new content update, but I'm sure they'll extensively test the next one before it comes out. :)

 

Cheers

Jack

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L4 Transporter

Hi @Jack_Howells,

 

We have the same issue on different customers enviroment.

We reverto to 577 .. What a huge problem!!! D:

 

Everything was down in term of connectivity on customers side

 

I hope everyone solved this

BR

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