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Authentication error

mugeshsundar
L0 Member

‎03-04-2024 10:53 AM

users in one the gateway facing the error `please click the button below to relaunch authentication` while try to connect VPN .

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JayGolf
Community Team Member

‎03-04-2024 02:24 PM

Hi @mugeshsundar ,

 

Can you share a screenshot of the error? Also, if you check the system logs you can find more details regarding the behavior of users when attempting to connect to that particular gateway. 

LIVEcommunity team member
Stay Secure,
Jay
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