03-15-2017 11:24 AM
Users cannot authenticate to the GlobalProtect website to get the client. Users that downloaded the client before this issue was reported can authenticate with the client.
03-15-2017 11:50 AM
I am not sure why this happened, but I fixed it by running "debug software restart process web-server" from the cli.
03-15-2017 11:50 AM
I am not sure why this happened, but I fixed it by running "debug software restart process web-server" from the cli.
03-15-2017 04:09 PM
Quite odd that restarting the web-server fixed it...
Next time that happens, please check the following:
On GUI:
Monitor->System Choose Filter = (subtype eq globalprotect)
On CLI:
> tail follow yes mp-log authd.log
Then do your attempt and check the logs to get more idea.
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