General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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GlobalProtect software is not downloading from the gateway portal

Hello Guys,

GlobalProtect software is not downloading from the gateway portal even though it is already activated.

Clients get stuck on “<panos version>.msi starting”

Any thoughts?

Thank you,

Myky

Resolved! Cannot find AD group in "source user" tab

Hi All,

I have added two new AD group, on DC.

I can clearly see them in group mapping setting:

While in "source user" tab:

What can cause this behavior? When the AD group will be available in "source user" find?

Suggestions?

BR

Luca

Panorama Device deplyment Software limit to 5

Have question:

Whenever I downloading PANOS to panorama maximum files are 5, so If I download 6th file the first one deleted. Can we increase this limit?

Resolved! How to Check if an Application Needs Explicitly Allowed Dependency Apps

Hi,

I am migrating from blue coat web proxy appliances and will be using Palo url filtering. How do us the Palo as an explicit Proxy, as all end users have GPO based proxy settings.

thank you

Vwire design considerations and issues

We recently purchased a pair of PA-5050s, and had a VAR implement the design recommended by our Palo SE. This design has lead to many challenges and issues, and I'm now questioning wether we made the right design choice.

Prior to purchasing the Palo,

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Is PANOS affected by OpenSSL recent bugs

Hi,

Anyone know if PANOS is affected by these OpenSSL bugs?

https://isc.sans.edu/forums/diary/OpenSSL+Update+Released/21509/

Application incomplete Site to Site VPN

Greetings,

I wish to run an issue that one my sites is experiencing with a site to site VPN. The issue that is experienced is that some applications mainly mail application will show up in the logs as incomplete. I will aim to give you the full pictu

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Resolved! Custom url feeds

Is there any sort of documentation surrounding things like adding a custom url in? I'm thinking I'll have to dig into the file system but was wondering if there is anything documented as to what to do.

Say I have an ip list at http://somefancywebsi

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Misidentification on App-ID

Has anyone experience the App-ID misidentify existing Apps? Here is the problem we are having. I have rules allow SMTP (Application-Default) from the Mail Firewall to Exchange. Since yesterday (9/21), the firewall is identifing all the SMTP traffic a

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Remote access to PA box when internet connection is broken (PANOS update failed) - how to?

Hello

Since month I have remote branch and PA200 there. Today I decided to upgrade from 7.0.9 to 7.0.10. According to change log 7.0.9 should fix upgrade problem, but something went wrong and I havent acccess to my device.

Today I will solve my probl

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PAN-OS 7.0.9 any issues on PA-5050?

Hi Guys,

Looking to upgrade HA pair active/passive from 6.1.12 to the 7.0.9.

Anything that l should be aware of. I am checking known issues and release notes. Same for the security advisory. But maybe something from your experience (issues that curre

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VPN / Proxy Traffic

We can see traffic associated with VPN and Proxy but this information is not included in reporting. (ex. Hotspot Shield)

Resolved! Determine type of data

Minemeld seems very nice, I'm trying it out in a vm.

One thing I'm having a problem with is determining if the information retrieved is going to be an IP list or domain list. Does the processor care if it gets multiple kinds of data?

Any other ti

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Netflix iOS tcp-rst-from-client

I'm having an issue with Nexflix not running on an iOS device behind a new PA install. Basically no filtering should happen from the PA at all; Nexflix runs fine with no PA in line.

The configuration, which has most other applications and web access

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Resolved! IKEv2 and PPPoE

Hello,

Is there a limitation within the ipsec subsystem on the PA? Not being able to assign the ip address assigned to the unit via PPPOE to the tunnel.

As below I have setup a static address on the interface, which is not available above:

Thanks

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Discussions