Cannot see Dynamic IP lists

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Cannot see Dynamic IP lists

L4 Transporter

We are currently going through the process of setting up new PA-820s for use in our environment.

We should have access to the following External Dynamic IP lists on these devices based on our licensing, however they are not being displayed.

I have enabled all licenses / authorization codes in the portal. Unit has Internet access. Using Mgnt interface for service route.

Receiving Dynamic Updates. PANOS 10.0.1. How to fix this?

 

> request system external-list show type predefined-ip name panw-highrisk-ip-list

Server error : panw-highrisk-ip-list is invalid name.Current target-vsys is none
request -> system -> external-list -> show -> type -> predefined-ip -> name is invalid

> request system external-list show type predefined-ip name panw-known-ip-list

Server error : panw-known-ip-list is invalid name.Current target-vsys is none
request -> system -> external-list -> show -> type -> predefined-ip -> name is invalid

 

Old PA220 availability:

220220
New PA820 availability:

New PA820.png

1 accepted solution

Accepted Solutions

Hi @SutareMayur & @SCantwell_IM 

 

No change was made at our end and issue got automatically resolved.

Thank you for your help.

View solution in original post

6 REPLIES 6

Cyber Elite
Cyber Elite

Hi @FarzanaMustafa , please check below checks

 

1. Verify if you are putting correct list name under the command.

- request system external-list show type predefined-ip name panw-highrisk-ip-list

 

2. Check if you're seeing Threat Prevention License installed on the gateway under Device-->Licenses

If not, try to Retrieve license keys from license server and check if you see license on the gateway then check.

M

Hi @SutareMayur 

 

Thank you for the response.

Yes to both but still no luck.

License.png

HI @FarzanaMustafa ,

 

Have you checked if you are able to see IP addresses under WebUI (Under Objects --> EDLs)? This is just to clarify if issue is with the list or is it kind of bug which is observed under cli. Also please check cli o/p again by changing the target vsys.

 

 

M

In addition, please down and install your AV solution.  I ran into this situation, where those Dynamic lists do not show unless AV is downloaded and installed.

Help the community: Like helpful comments and mark solutions

Hi @SutareMayur & @SCantwell_IM 

 

No change was made at our end and issue got automatically resolved.

Thank you for your help.

Thanks @SCantwell_IM 
This turned out to be the resolution for me. Here's a KB article for this issue:
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PNZgCAO

Mohammed T. Rahman
  • 1 accepted solution
  • 4594 Views
  • 6 replies
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