General Topics

🚀 Join us at Palo Alto Networks Headquarters for Ignite - November 14, 2024 🚀

Enterprises are embracing AI to revolutionize their operations, but with innovation comes new cybersecurity challenges. That’s why you can’t miss Ignite on Tour!

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Global protect split tunnel setup

Hi

I have 8.1.5 on the pa and 4.1.11-9 client

I have setup the gateway for video traffic exclusion, and selected

youtube-streaming

netflix-streaming

But a simple test shows utube still come over the tunnel address

I want to allow MS Teams t

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Windows DC 10036 Error

The server-side authentication level policy does not allow the user Domain\pafw SID (S-1-5-21-3296291719-1816596347-2220831235-9844) from address 192.168.*.* to activate DCOM server. Please raise the activation authentication level at least to RPC_C_

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Resolved! Having customer ID

Hello everyone,

I want to setup a home lab for practicing Paloalto firewalls. Thus, I have to register to support portal and download PAN-OS first, but I Need Customer ID. how I can get it? I have to purchase a device? It is not possible for me.

Error installing dynamic update Apps

Hi,

We are trying to install "Apps&threats" version, but we are receiving an error. We tried to do a rollback version, install a new one but always we have the same error. Its not possible to delete that version by WebUI. Any command to delete app&th

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Resolved! Not able to download PAN-OS version on the firewall

Hi Folks,

We have VM-100 deployed in the Google cloud. Tried to download new PAN-OS version for firewall upgradation. But we are facing the below issue

"Failed to download file".

We are using Management interface to communicate with the Global G

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Resolved! Context switch Panorama

After we upgraded our Panorama from 10.0.3 to (10.2.2-h2), our Context Switch from Panorama to firewalls doesn't work.

We see this blank screen attached below. The firewalls are running on 9.1.8 and 9.1.9.

Also while we logged in we saw a warning s

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Palo Alto 5220 Upgrade

Problem with upgrade from 10.1.10 to 10.2.0. We have been waiting 2 1/2 hours and the upgrade is still not complete. How long does this normally take? We can log into the console port but the upgrade hasn't finished.