PA-VM sysd_construct_sync_importer

We got a customer that runs into this issue recently, it's a known issue (not public) for versions 11.0.0, 10.2.3, 10.2.2-h1 (and also to us 10.2.3-h2, 10.2.2-2).

When you run into this, means that there's a hardware issue, please go to TAC in order

Content version not getting update in XDR after endpoint is in connected state

Endpoint XDR Agent is in connected state why the Content version not getting update

Domain blocked

Apologies, I am new to the Palo Alto community and not sure which board to post. I am with an ISP support team. We have a financial institution customer whose email for certain notifications are not being received. The technical support for the bank

Firewall security policy match criteria query

Hi,

We have a security rule set up to allow voip traffic from A to B but limited to certain ports.

We are see an allowed traffic that matches the source and destination but however has a port number that is not in the list of allowed ports, with

Global protect split tunnel setup

Hi

I have 8.1.5 on the pa and 4.1.11-9 client

I have setup the gateway for video traffic exclusion, and selected 

youtube-streaming

netflix-streaming 

But a simple test shows utube still come over the tunnel address

I want to allow MS Teams t

Windows DC 10036 Error

The server-side authentication level policy does not allow the user Domain\pafw SID (S-1-5-21-3296291719-1816596347-2220831235-9844) from address 192.168.*.* to activate DCOM server. Please raise the activation authentication level at least to RPC_C_

Error installing dynamic update Apps

Hi,

We are trying to install "Apps&threats" version, but we are receiving an error. We tried to do a rollback version, install a new one but always we have the same error. Its not possible to delete that version by WebUI. Any command to delete app&th

Palo Alto 5220 Upgrade

Problem with upgrade from 10.1.10 to 10.2.0. We have been waiting 2 1/2 hours and the upgrade is still not complete. How long does this normally take? We can log into the console port but the upgrade hasn't finished. 

You do not have sufficient privileges for this resource or its parent to perform this action. Click your browser's Back button to continue.

clear-bhogs.xml script shown in episode: https://live.paloaltonetworks.com/t5/...

You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue.

How do I access this page.

unable access website

Dear Team,

I am unable to reach one of the Healthcare  websites from my system.

Perform troubleshooting:-

1 - Bypass the firewall and check directly from ISP then the website working fine.

2 - Security policy rule allows any- any without security p