Registered devices that you no longer user and are retired

I am replacing a bunch of PA-220 with PA 440 but I am only able to decommission the old devices as far as I can see. Is it possible to delete them from you assets/device list on the portal?

check all debugging enabled on firewall

I am wondering if there is any way we can check all the enabled debugging on Palo Alto firewall. 

PAN-OS Expiration Versions

HI,

Currently on version Current version: 9.1.12-h3 for both our firewalls.

My team leader has downloaded version: 9.1.12-h6 for me to finish and upgrade to as she is now on leave.

Just wondering if the version she has downloaded will be adequate

What is the cost for the Support program choices between Premium, Platinum and Focused Services?

I have the standard support and looking to change the support.

Thanks,

Traffic Problem when going from Layer 3 to Layer 2 configuration in a VWire PA Deployment

Hi,

So our current use case is like we have GW Router -> Switch -> PA in Vwire -> Switch. The downstream switch is connect via native VLAN 1 to PA while upstream switch interface is in Vlan 10 in a L3 deployment. Now we want to move this deployment

"Server error : Timed out while getting config lock. Please try again."

Hi Team,

We getting the error "Server error : Timed out while getting config lock. Please try again.".

We tried to restart the mgmt server but the issue still same. When we rebooted the firewall issue is resolved.

Pan os 9.0.12

PA-3050.

Anyone help me

Palo 1410 - Inability to ping my through ISP

New to Palo Alto. Have installed a new PA 1410. This is directly attached to the Ciena 3924 device provided by the ISP. Connecting a laptop to that device allows full internet access. The external interface to access the internet on the Palo Alto is

DNS server can't access to management interface

Hello,

I don't know if this is a normal behavior or not. We have 3 DNS servers. 
DNS_A
DNS_B
DNS_C

We are not able to ping or ssh/http to the management interface from the DNS server, if this DNS server is configured as DNS server in the firewall.

When we

Global Find search results show spinning wheel, unable to expand results after PAN-OS upgrade to 9.1.16

Does anyone know if there is a CLI command to restart, or way to rebuild, the search database? After upgrading to 9.1.16 I am unable to expand search result details for attached objects/policies, instead it hangs with a spinning wheel. Additionally,

Certification expiratio - Redistribution question.

Hi,

We are not using redistribution in our FWs. We just have our PAs connected to a UIAgent. So i understand that we dont need to upgrade FWs, just install app&threats version.

The point here, that PA releases a python script and its marking like r

Asking about poor response time resulted in the sales team using personal attacks.

Several times now Palo Alto sales representatives have accused me of the “fact” of my unresponsiveness/unavailability being the reason for a case taking so long (it was never resolved). This concerns me greatly as I have always tried to respond in a