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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! GlobalProtect expand IP Pool

We have an existing GP setup and it's working, but the IP Pool is set to a range of IPs 192.168.10.10-192.168.10.100 instead of a subnet 192.168.10.0/24. I want to either expand the range or change it to a subnet. I tested this by expanding the range to 192.168.10.5-192.168.10.150, but clients that got an address in the newly expanded range ...

SAML Immediately logs me off???

Hello -I've set up SAML and by all accounts it looks like everything is working fine. In the Monitor > System logs I see four different events: saml-client-redirect, saml-idp-activity, saml-signature-validated and finally auth-success. The issue is this:I click on "Use Single Sign-On" > (same result with/without optional Username) Continu...

Shawverr by • L3 Networker
  • 4991 Views
  • 4 replies
  • 0 Likes

Updates required for NGFW customers of User-ID

Hi Team, Can someone please confirm if the incoming expiration of the certificate used by NGFW, and user-ID, going to impact Cloud Native solutions as PrismaCloud and Twistlock defenders? I'm not sure if anything needs to be performed before the date on some PrismaCloud defender which are currently monitoring the AWS Accounts. Version: d...

A_Canu by • L0 Member
  • 1317 Views
  • 1 replies
  • 0 Likes

tacacs+ authentication

Hi All, i need to undersatnd if tacacs+ is cisco properiety , so how come juniper and paloalto use it ? second question here , tacacs+ used mainly for cisco command authorization , so what is the need for that inside paloalto ?

Resolved! User-ID agent upgrade path

Greetings, I am running NGFW x 35 (10.2.10-h3) and User-ID Agent 10.2.2-111, which I believe needs to be upgraded to avoid the Nov-18 issue. My question is, does the User-ID Agent need to remain in the same stream as NGFW (ie. 10.2.x) or can it go to the 11.0 stream? A side question (because I inherited this environment) ...If I have the 'st...

Global Protect HIP Does Detect Firewall with New Apple MacOS Sequoia

Can you please provide some advise on this: Our client has an issue with the new Apple MACOS Sequoia The new Apple MacOS Sequoia seems to have changed some behaviour in how they check the local firewall. Currently Global Protect HIP does not detect if the local firewall is enabled. I have attached the information above. Apple Firewall:...

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Salathiwe by • L3 Networker
  • 10733 Views
  • 9 replies
  • 3 Likes

Resolved! Upload Panorama License Key via API

Hi, I'm running Panorama in an air-gapped environment. As it stands, I have to download the license key from the Palo Alto Support Portal and then manually upload the key to Panorama. Is there a way this can be automated? Does the API support this method? I can't find anything that suggests that it does. Kind regards, Carl

C.Stuart by • L1 Bithead
  • 1734 Views
  • 2 replies
  • 0 Likes

Help me understand wildfire please!!!

I am having some trouble understanding the different wildfire options. Hoping someone can lead me to being able to understand. First of all - the wildfire profile itself:We have two sections - rules, and Inline Cloud analysis. What is the difference between these two sections? According to documentation: "The Advanced WildFire cloud operates a s...

VK9H13 by • L2 Linker
  • 3704 Views
  • 2 replies
  • 1 Likes

Resolved! postRequest() error: 'Error: device proxy - cannot connect to web server'

We have had problems with the graphic interface of some 3250 units. The units respond to ping and allow CLI connectivity, however, when I try to load the graphic interface from a browser it indicates that it is not possible to load due to connectivity problems, which is not true since the unit does respond to ping and CLI. We tried connecting di...

aalfaro by • L2 Linker
  • 3882 Views
  • 3 replies
  • 0 Likes

Custom reports problem

We have problems with creating custom reportsWe configured custom reports as we need pointing the time interval for one month but the report shows us only two last days of the previous month.i can also show you admin@PA-3020> show system logdb-quotaQuotas: system: 4.00%, 3.231 GB Expiration-period: 0 days config: 4....

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Radmin_85 by • L4 Transporter
  • 4703 Views
  • 5 replies
  • 0 Likes

Resolved! NAT LOGGING

Hello, I am a newbie so please bear with me, I Have a very simple LAB with a Palo Alto firewall with 11.00 Ver and an internet connection.I know that to provide internet connection to the user i would need a Policy,default route and a source NAT. Lets suppose I dont have a Source NAT for the internet connection, how would I know that I am ...

ECMP With PBF

Hi, I have ECMP with PBF configuration for dual ISP. ECMP using weight 100 on ISP A and 200 ISP B. PBF rule user A to isp A, user B to ISP B. default routing to ISP using the same metric we expect that user A will go to ISP A, but in reality user A is expected to ISP A, but we saw on the log several user sometimes is still go to ISP B, even ...

Why would what worked in Sophos would not work with PA

Hello everyone, Trying to make my ubiquity unifi access points with multiple ssid tagged with their own vlan IDs work with PA. it worked seamlessly with Sophos but can't make it work with PA. I have one Ethernet port L3 configured with subnet DHCP, DNS and assigned to office zone. Acces points are connected to it via smart switch which is ...

Resolved! Error: Threat database handler failed (Module: device)

I got two devices 3020 and is running with HA Active/Passive.First, I have download and install "Application version 384-1877 (07/18/13) and Threat version 384-1877 (07/18/13)" on the Active device and I select Syns ... to peer.After that, I issue "request restart system" on the passive device.Next, when the passive device reboot sussesfully, th...

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