Cant login to PA-VM300 via ssh or HTTPS

[akinrolabuo]

Can anyone help me here.. I recently installed a PA-VM300 and all efforts to login via https/ssh has proved abortive. I had to work my way via CLI to connect via http.

Also everytime i click on commit on the PA-VM300, I get logged off , and always need to re-login? anyone experienced this?

Olu

[mikeh]

Is ssh and or https enabled? can you login via http? on the mgmt interface?

[akinrolabuo]

yes ssh and https are both enabled. I can login on http...

one thing i noticed is that the sshd deamon didnt start. would you know how to troubleshoot this or find out why?

Olu

[mikeh]

Can you post a screenshot of the device settings?

[akinrolabuo]

here are screenshots that show what I have done and the issue I am having.. i will like to be able to restart the sshd process and make it stay up

Olu

[mikeh]

I had some same issues with a PANvM100. Did you do any configuration on it? If so try

When the device is booting up the device prompts you to "press 'm' to enter maintenance mode " . Hit m and enter maintenance mode. In the maintenance mode try to do a factory reset to 5.0.0 and reboot.

When done, browse to https://192.168.1.1 (or the default ip for the PA)

[UhMayYeah]

1>Are you able to access the Firewall using ssh and https via  Dataplane Interfaces?

Firewall Management Using a Layer 3 Interface

2>Are you using any scripts?

3>Check the disk usage for any partition not running out of space (I assume telnet access is functional)

>show system disk-space

4>You can try restarting the management server

CLI:

> debug software restart management-server

I would suggest opening a case with Support for intrusive debugging .

HTH