Collecting customer deployment information

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Collecting customer deployment information

L0 Member

Given I am a newbie to Palo, I am running through the PSE Strata Associate training and have seen this statement (or something like it) many times : using intelligence generated across many thousands of customer deployments. 


This prompts a few questions:


1. What is being sent from these customer deployments for this analysis to be done ?

2. Is sending this information enabled by default, or does a customer have to explicitly allow this ? If this is enabled by default, how does a customer disable it ?

3. How does Palo anonymize this data, if you do at all ?

4. How would an air-gapped customer be able to take advantage of this intelligence, if at all ?




Community Team Member

Hi @shodgdon ,


Information on how information is captured, processed and stored by and within the different products can be found on the product privacy datasheets:


Kind regards,



LIVEcommunity team member, CISSP
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