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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! No Super User to authorise my Support Portal account

Hello. I need to download the PaloAlto Terminal Services user-id agent. To download this agent, I need to have a PaloAlto Customer Support Portal account. I went through the process of setting up a Support Portal account, using my device serial number and customer number. Unfortunately, I get a message saying my account expired or was not yet ...

XSOAR - for an environment of 26 Palo Alto Firewalls + 4 PANORAMA - is it worth it?

XSOAR - for an environment of 26 Palo Alto Firewalls + 4 PANORAMA, is it worth it? Hello, good evening to the community, thank you for your time and collaboration. I have some doubts regarding some points, which is what a certain partner commented on who is looking for more or less the following points to cover with Palo Alto, with some tool...

Metgatz by • L4 Transporter
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  • 1 replies
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Resolved! bgp neighbour state

Hi，Bro The bgp neighbor GUI displays idle and the CLI is established. Is this a bug? Does anyone encounter the same problem? The customer's version is panos 10.1.6.

Resolved! LSVPN running under mixed versions

I currently have my entire environment running on V9.1.15-h1. We currently plan to upgrade the data center VMs and 3220 to 10.1. These also will contain the GP portal and the LSVPN portal. With the firewalls (many 3020s) staying on v9.1.15-h1, will these firewalls have issues connecting to the LSVPN portal?

TWCMoore by • L0 Member
  • 2094 Views
  • 1 replies
  • 0 Likes

POC - To validate everything associated with Machine-Learning/Deep Learning PAN-OS - Features of URL Filtering, Wildfire, Threat Prevention Test

Setting up a POC - To validate everything associated with Machine-Learning/Deep Learning of PAN-OS - Features of URL Filtering, Wildfire, Threa Prevention Test. -Hello Livecommunity, good afternoon, thank you for your time, for your collaboration, for your good vibes. In the case of putting together a POC, to put and show the features of PAN-O...

Metgatz by • L4 Transporter
  • 2950 Views
  • 1 replies
  • 0 Likes

Firewall Config Templates(network) not showing up in Panorama

Yesterday we had to reboot one of our firewalls that is managed by the panorama. After the reboot, we noticed that half the config is no longer showing in the panorama. Everything appears to be ok locally on the firewall (panorama pushed config and interfaces) but it doesn't look like it's being managed by panorama anymore. Even though in pan...

Resolved! Given Tunnel Interface IP is wrong but still tunnel is up

I am seeing the Ip address give to the tunnel interface is wrong ( for the tunnel with AWS) , but tunnel came up and working without any issue.Can anybody suggest on this. Would the IP address which we will give to the tunnel interface would not matters.

Sujanya by • L3 Networker
  • 6942 Views
  • 1 replies
  • 0 Likes

Resolved! Behavior of the 3 possible options -SIP flow with TCP - SIP TCP cleartext

Hello good afternoon everyone LiveCommunity. For an environment with TCP-SIP with the ALG disabled at App "SIP" level and/or with AppOverride, I would understand that these options should no longer generate any noise, problem or unwanted behavior no ? PAN-OS 9.1.14 - Layer 2 FW - HA https://docs.paloaltonetworks.com/pan-os/9-1/pan-...

Metgatz by • L4 Transporter
  • 8734 Views
  • 2 replies
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How to get/send DNS logs to on-prem SIEM -- DNS Proxy + DNS Security

Hello Community! Wondering if anyone has this scenario / has experience with retrieving DNS security logs... Remote Site Firewall setup: - DNS Proxy Enabled (Rules direct internal domains to internal DNS servers across SDWAN, all other DNS request go out local internet to 8.8.8.8) -Firewalls have DNS Security Subscription Problem: We previou...

SWITCHING PANORAMA VM FROM LEGACY MODE TO PANORAMA MODE failing

- We are trying to switch the Panorama device from Legacy mode to Panorama mode SWITCHING PANORAMA VM FROM LEGACY MODE TO PANORAMA MODE - https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PPTzCAO - Currently running on 8.1.x version in Panorama Legacy mode on VM and need to upgrade the system disk to meet the requirements...

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Resolved! Network Throughput Graphs are incoherent in PA-220

Hi, We are experiencing an issue with the PA-220 network graphs displayed in one of our sites. We know that the router in front of the firewall delivers a 90 Mbps (Megabit per second) max throughput. This measure has been verified extensively. However when trying to visualize the traffic received by our test machine from the firewall we...

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Resolved! Unable to change password on LocalDB user, when added to AuthProfile

Hi People! I'm using PanOS 10.2.2 on a PA-440. I have created a few LocalDB users and added them to a group. Then i've created an authentication profile and added this group to the allow list (also tried with "all"). Since these local users are also the fw administrators, i've created the same users under Device/Administrators and linked the app...

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