General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Auto-commit after upgrade to 10.0.0 fails

Hi all,

After upgrading a PA-220 from 9.1.13 to 10.0.0 Data plane is not coming up as auto-commit keeps failing. The only info i got so far is as shown:

I have downgraded the PA back to 9.1.13 and the auto commit is successfull after reboot. However w

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Upgrade 9.1.0 to 10.0.0 PA220

Hello, im experiencing issues with upgradeing my PA220 from 9.1.x to 10.0.0.

The new software installs, but autocommit fails after upgrade.

So i figured i had something in my config that is either changed or not supported in 10.0.0, so i wiped my box

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UI issues in PAN OS 10.1.5-h1

Hi All,

I seem to have run into some minor UI bugs in PAN OS 10.1.5-h1:

1. When you open a security policy rule, the tags section is squashed and you cant re-size it or click the drop down (see below)

2. When you click on the contextual help in the W

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PAN-OS 10.1.5-h1 no Wildfire Submissions logs in WebGUI

Wildfire Submission logs are not loaded in WebGUI. I only see the rotating progress circle in the upper right corner.

In CLI the Wildfire logs are visible

>show log wildfire

Resolved! HA failover if Running Config is not synced

If on Active Passive PA both shows running config not sync

Say failover happens for somereason or we trigger the manual failover bgy suspending the active PA will then

Passive PA becomes active and start passing the traffic even though running c

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Suggestions for Splunk Search/Report

I have several Splunk searches that I use as indicator lists. Has someone already built a miner/prototype to retrieve these?

The generic API examples don't seem sufficient for Splunk's two-step routine (search then retrieve results).

https://doc

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Cannot create custom region

Running 10.1.6-h3 and in Panorama I go to objects, regions and click add but it won't let me add an IP Address. We only allow US traffic using a deny policy for anything other than the US and I have a need to add a single IP address in another count

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10.1.6 HA running Config not synchronized - PA 850

Hi All,

I have two standalone FWs in HA. There running config was working fine but for sometime it's not synchronized and I can see below on the dash board. Need your expert suggestion to resolve this.

- disk space is below 80 % on both FWs

- ran >r

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Resolved! "Decrypted" column in exported CSV of Traffic log?

When viewing the Traffic Log in the GUI, there is a column for "Decrypted" (yes/no).

However when I export the Traffic Log to a CSV, I don't see a column with the same or a similar name.

How would I identify which connections were decrypted by look

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Resolved! Sort columns in Monitor tab?

I feel like an idiot, but how do I sort the columns in my monitor tab? The used to be sorted by generate time, but that doesn't seem to be the case anymore.