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04-14-2020 07:39 AM - edited 04-14-2020 07:42 AM
Running configuration sync is not happening between HA peers(PA-5050). We tried manually from Passive firewall CLI by the command request high-availability sync-to-remote running-config but I are getting the error Server error: Failed to synchronize running configuration with HA peer; operation not allowed: URL Database mismatch.
I have restarted the management plane in passive but the result is same.
and the pandb are in same version by
Show system Info for checking url db on both firewalls.
url-db: paloaltonetworks
URL-filtering-version:20200414.20165
04-16-2020 04:57 AM
It is not working in 8.1.11 .I think this command is for PAN 9 version.
04-16-2020 05:15 AM - edited 04-16-2020 05:16 AM
Hi @NijithPN ,
This command is available in 7.1 PAN-OS also .... I'm sure it's available in PAN-OS 8 as well.
admin@Lab80-80-PA-2050> request url-filtering install
> database Install uploaded BrightCloud database
> pandb-database Install uploaded Pan DB database
> signed-database Install signed uploaded BrightCloud database
Please add more info ... are you getting any output when executing this cmd ?
Cheers,
-Kiwi.
04-16-2020 05:22 AM
"it is not working" doesn't really help much...
What is not working? Are you getting a specific message, is the cli throwing an error?
This command had been around for a while so if it's not working it would be useful to include any output you're seeing so we can help you
04-16-2020 06:40 AM - edited 04-16-2020 06:43 AM
by using the command request url-filtering install pandb-database iam getting this error
Server error : Image has not been uploaded. Upload and try again
04-16-2020 07:17 AM
Hi @NijithPN ,
Looks like the image isn't downloaded...
Have you tried downloading it (again) ? Note that the passive device might not have the connectivity in order to download.
> request url-filtering download paloaltonetworks region <region-name>
Could you check the output on both devices :
admin@PA-VM> show url-cloud status
Cheers,
-Kiwi.
01-01-2024 06:19 AM
I am using PA-460 in HA mode and am also getting the same error while trying to download the PAD-DB database. Also pandb is showing not connected. I have checked and nothing looks to be blocked. This error is on Standby Firewalls. My Active firewalls looks good.
>request url-filtering install pandb-database
Server error : Image has not been uploaded. Upload and try again
> show url-cloud status
PAN-DB URL Filtering
License : valid
libcurl resolver : threaded
Cloud connection : not connected
URL database version - device : 0000.00.00.000
URL protocol version - device : pan/0.0.2
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