create a certificate user-id agent

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create a certificate user-id agent

L1 Bithead

I'm having trouble generating a certificate to install on the user-id agent, to no avail.

Someone can give me the correct steps.

Please a need help to steps...

 

 

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1 accepted solution

Accepted Solutions

Hello JayGolf,

 

I am having trouble creating the certificate on the firewall correctly, as I have seen in a few documentations it is not very helpful, not very didactic, and exporting, exporting as PEM.

 

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cla8CAC

 

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClFoCAK

 

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGFCA0&lang=en_US

 

This last link brings the information, but as we see in all documents not the steps to create the certificate, I have tried several forms for and creating but according to this document I have no success.

 

I have searched in several places here on the forum and in the KB's I have had no success, can someone point me to a document that has the steps correctly.

 

Thanks!

 

Rubens Zolotujin

 

View solution in original post

5 REPLIES 5

Community Team Member

Hi @RubensZolotujin ,

 

What is the file format of the certificate you used for the User-ID? The cert will need to include the private key as well. A PEM and PKCS12 should work well. 

LIVEcommunity team member
Stay Secure,
Jay
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Hello JayGolf,

 

I am having trouble creating the certificate on the firewall correctly, as I have seen in a few documentations it is not very helpful, not very didactic, and exporting, exporting as PEM.

 

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cla8CAC

 

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClFoCAK

 

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGFCA0&lang=en_US

 

This last link brings the information, but as we see in all documents not the steps to create the certificate, I have tried several forms for and creating but according to this document I have no success.

 

I have searched in several places here on the forum and in the KB's I have had no success, can someone point me to a document that has the steps correctly.

 

Thanks!

 

Rubens Zolotujin

 

L4 Transporter

Hi,

I also have same error.When i try to generate certificate on shared vsys. Its showing only on vsys 4 not shared. I have created with superuser account. Any solution to create certificate for shared vsys.

L4 Transporter

Hi @RubensZolotujin Are you trying to install the RootCA certificate?

Do you have vsys in your firewall?

yes you must install the root certificate of your active directory, root > below the certificate generated in AD will be attached

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