General Topics

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Dataplane is down: path monitoring failed.

One of our passvie firewalls encountered the problem "Dataplane is down: path monitoring failed". The reason may be that we replaced the fan. At present, I found the following link to the official documentation of Palo Alto. Because we have no plans

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Open internal application server access to the mongo cloud tcp

does anyone know how to open port 27017/TCP from our internal application server to the mongo cloud *.mongodb.net?

prisma free trail using AWS PAYG

Hi Team,

I have subscribed to prisma cloud PAYG 15 days free trail in AWS. I exceeded 15 days today. I don't want to continue using it and get charged. How do I unsubscribe it?

API set up with global protect and infoblox

Hello Community,

I hope i am in the right place to ask this question. I am working on building an API set up that will pull Global protect user information such as hostname, IP, etc... That data will then be fed into infoblox as our central dns sourc

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Authentication Fallback

Hello,

So, we currently authenticate administrators to our PA's via Radius (TACACS). Is there a way to configure the PA's that it will only use the local DB / Administrators if Radius isn't available?

Thanks!

Rule hit count or unused rule in custom reports or CLI

There are no fields related to rule hit count or any way to identify unused rules in Panorama custom reports. Is there a way to get a consolidated view of unused rules across all device groups at once and not just through the policy page per device g

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PA5410 Version 10.2.4 not allow to set offload to true

Hello
We are detecting sporadic CPU spikes on a FW 5410 version 10.2.4 , the average is fine however, we observe sporadic spikes of 95% 96% ...100%. Before with the old FW model we did not have this problem and we have not changed any configuration.

W

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EDL Hosting Service - Difference between any, allow, default, optimize

Hi,

Can someone explain the differences between the any, allow, default, and optimize lists?
The explanation in the Palo Alto documentation is quite vague on this matter.

We're looking into using this to filter o365 access, but unsure which list to

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TCP-RST-FROM-CLIENT and TCS-RST-FROM-SERVER

Hi All,

As captioned in subject, would like to get some clarity on the tcp-rst-from-client and tcp-rst-from-server session end reasons on monitor traffic.

Even with successful communication between User's source IP and Dst IP, we are seeing tcp-rst-

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SNMP Looking for a Table on 5020's that shows VPN tunnel status

We have a VPN tunnel and would like to know if there is an SNMP table that can be polled for the status of the tunnel being up or down.

We are aware there are traps that provide update when the tunnel goes down.

However, we are looking to establish

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PAN-229942 fix version 10.1.12 and 11.2.0 release estimation date

Hi Support,

we recently upgrade PAN-OS version 10.1.10-h1 but encounter issue error message "timed out while getting config lock"

then we have confirm with Palo alto TAC engineering team that this issue cause by bug PAN-229942 and the fix version P

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Support account with personal email?

Purchased a 440 lab unit for my personal lab through my previous employer who is no longer in business (and inaccessible email) so I need to now register it with my own personal email but am having trouble. Trying to study for PCNSE after getting my

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