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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4120 Views
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device telemetry Failed to reload config files

Since the update from our firewalls to 10.1.10h2, i see in the system logs the event : Type: device telemetry Event: config-reload-failure Description: Failed to reload config files. The sent of the telemetry files is working. This happens every time after a commit from panorama to the firewalls. The firewalls are HA setup managed by panorama. I...

ManuDC by • L0 Member
  • 7228 Views
  • 4 replies
  • 1 Likes

traffic log database exceeds alarm threshold value 100% of total allowed size

Hello community, On my paloalto 850 I get several alarms every day stating: "Current suz (xxxMB) of traffic log database exceeds alarm threshold value (100%) of total allowed size (xxxMB). On the CLI a "show system disk-space" shows the disk on not full: Filesystem Size Used Avail Use% Mounted on/dev/root 9.5G 3.4G 5.6G 38% ...

Zorgnet by • L0 Member
  • 1274 Views
  • 1 replies
  • 0 Likes

PA 440 dynamic updates

I am installing a PA 440 v 10.1 I can ping IP Addresses on the Internet using my internet interface as source I can https inbound to the firewall after configuring a management profile under Device -> dynamic update or license check my attempt at the connection times out Q can anyone recommend tests for me to complete to troubleshoot ...

S.Byrne by • L3 Networker
  • 2055 Views
  • 2 replies
  • 0 Likes

IPSEC tunnel due to timeout problem

I was configure remote 10 branchs connect to Office by IPSEC tunnel. Each branch connect to Office bandwidth 256kbps,512kbps, 1mbps. So someone branchs tunnel automatic disconnect. Manual remote tunnel device(Cisco RV042) reconnect to PA2020 error. See error messageIKE phase-1 negotiation is failed as initiator, main mode. Failed SA: office ip...

Amarzaya by • Not applicable
  • 16448 Views
  • 7 replies
  • 1 Likes

Configuring Dual Leased Lines on PA-220 for Efficient Failover

Hello, We've set up a dual leased line configuration with BT, featuring two separate gateways. Our primary aim is to ensure continuous connectivity, should one of the lines fail. Our PA 220's static routing has been configured as follows: - For BT1, we've assigned Ethernet interface 4 with a default route (0.0.0.0/0) having an administrative dis...

GRE tunnel vs LSVPN which one to use for HUB and Spoke

Hi All, I am researching between GRE and LSVPN tunnel for a HUB and Spoke design, basically for ISE authentication traffic from Meraki wireless to HUB ISE. But i can't seem to find any document stating which one is fit for this purpose or what are the differences. GRE seems easy to deploy but less secure. What would be the benefit of using L...

Farmedi by • L0 Member
  • 1160 Views
  • 1 replies
  • 0 Likes

Resolved! How to clean up /dev/shm

Hi everyone, Been receiving alerts for a little bit around tmpfs /dev/shm being at 99% - how should we clean up this directory? What is this directory used for?tmpfs /dev/shm Thanks!

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Child objects or override calue

I have been looking at the best approach to push a rule to multiple sites, but using a different value for the source address object at each site. For example, allow http from the users subnet to the internet, and the users subnet is different for each site. It looks like a single rule can be created and pushed to all the sites, then the val...

Feature Request List

Hi, where can i find the 'feature request' list I've got an answer for an opened ticket : "We verified FR in response to your request. Please find the Request ID below:FR ID: CXDR-I-1843"

Arielhz by • L0 Member
  • 1186 Views
  • 1 replies
  • 0 Likes

2xISPs and 2 VPN tunnels - tunnel failover issue

Hello Team, I am running into an issue with our setup. We have single PA460 box connected to 2 ISPs same time, i.e. Ethernet1/3 is to ISP1 and Ethernet1/4 to ISP2. We are running 2 default routes setup like this with ECMP enabled, so traffic is been load-balanced betwen 2 ISPs with a hash based on source. We also have 'strict source path' opti...

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User ID 10.0.0 WITH PAN OS 10.0.0 PROBLEM

Hi all ,lately i did a palo alto implementation at a customer's sitei installed the user agent 10.0.0-30 for windows server , adjusted the ports on the agent and on palo altoenabled user id on the internal zone in the connected devices tab on user agent the PAN device keeps flashing (appearing and disappearing)and the user id agent is shown as d...

AKabary by • L2 Linker
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  • 7 replies
  • 1 Likes

Where/How to learn PaloAlto Firewall?

Good Morning All, I am new to this site and new to PaloAlto Firewall. I have used many other firewall and looking to get familiar with PaloAlto technology (Firewall/Network), I am wondering if there is any Online Demo access to PaloAlto networking devices ( Firewall Dashboard-similar to Meraki one) or available community addition PaloAlto OS ...

WizzIT by • L0 Member
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  • 6 replies
  • 0 Likes

Resolved! GlobalProtect with Vodafone and Telecom

One of our Colleagues isn't able to connect from his home in Germany to our Gateway in Switzerland when using the GlobalProtect Client (V. 5.1.0-75) when using either his Home Internet Connection (via WiFi) nor when using a Mobile Hotspot (Vodafone Mobile on iPhone), are there any Limitations or issues known with this Combination?

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