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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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NAT Leak Issue

Hi All, Been troubleshooting an issue with viewing live streams from cameras from one specific location. We've had the system in place for awhile and it was working fine until recently. Any time we try to establish a connection over tcp 960, it was failing. I noticed in packet capture that the firewall was not performing NAT for that traffic....

password saved in firewall

Hi Team, We are migrating firewalls from one environment to another; in the other environment, we will create a new firewall, and that firewall will be managed by panaroma. What we are going to do is copy the named configuration export from old and import it on new firewall. My question is, when I export and import the configuration, will the pa...

Resolved! Palo alto firewall commit error

Hi, I'm getting the below Validation error after committing the changes in firewall. As i checked there is no user in the local user database. Please help to identify the issue.

Dhirajjagdale_0-1710963975728.png

Certificate Expiry

Hi Team, May i know how to set the certificate expiry alerts to emails or any other option to get alerts on certificate expiry? Forward trust certificate used for SSL Decryption i need to get alerts for, so please suggest. Regards, Sanjay S

Resolved! Your membership has expired or has not been approved, please contact Palo Alto Networks Support.

I am getting this error when I try to access my support portal. I have seen other messages with this issue, and the response is always to refer to artcile https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HBFcCAO. When I click on that link, I get a SSO error from Salesforce

Resolved! Disable IoT Feature

Hello All, is there any way to disable IoT Feature? we dont have any IoT License or using it in our production. We using PA-3260 with PANOS 10.2.2-h2. and the problem is, we keep getting this log in our system log. and we dont allow that connection in our system. Thanks, Denny

DennyChanditya_0-1668918464911.png

Resolved! New Panorama deployment - commit error

Hi Everybody, We are currently in the process of deploying Panorama and Paloalto firewalls. We would like to have two layers of device groups: shared > dg_MGT > dg_MGT-MAR in such way to have generic and then local firewall rules. When adding the third level, Panorama generates underneath: Validation Error:devices -> localhost.l...

Resolved! PA-220 none licenses or expired issue

We buy the PA-220 by PChome,but not have licenses, I have some quesion, 1.PA must have LIcenses?,if I have't licenes ,whitch function can i use?(HA or Policy)? 2.Have't licenses can't update software?

Peer certificate chain building failed due to unable to get local issuer certificate

Hello, This is my first post here as I am a new customer of PaloAlto, but not new to networking. I have extensive Cisco background. We are having an odd problem when trying to create an IKEv1 s2s tunnel between a remote PA220 and Cisco ASA 5525X headend. The PA outside interface has a dynamic address. We have worked on this issue for days now an...

Case creation issue

Hello, This is Mohammad Qasim from Kabul, Afghanistan I'm trying to open case with Paloalto but the bellow message, please do me favor. Device and customer codes do not match a Support Account. Please contact a Super User to send you a registration link for the appropriate Support Account.

Firewall interface arp broadcast

The firewall was deployed route mode , the interface 1/3 direct connect the DMZ switch . I found the firewall interface （1/3 172.20.1.1）always send arp (broadcast to the subnet 172.20.1.0/24 ) .Is there someone know why ? The firewall hardware 3020 and software is 9.1.16-h5 .

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Subscribe to Newsletter

Hey team, trying to subscribe to the Palo Alto newsletter at https://security.paloaltonetworks.com/ but keep getting an error: An unexpected error has occurred. Please contact support. Is there a certain level of access I need in order to subscribe to this? My Network admins believe i have the correct level of access to do this.

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