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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Multicast Dropping First Few Seconds of Stream

We have multicast set up between two zones, and are able to send messages from our Informacast system to our Algo speakers. However we are noticing that for every page or bell that we send from informacast, the first three seconds are cut off. Is there a way to correct this?

Resolved! How to verify WAF IDS & IPS configuration in Palo-alto firewall?

Dear Friends, We have a customer who is performing Network related technical assessment He wants to know the below details from us 1)WAF>>Screenshot showing WAF deployed and enabled 2)IDS&IPS >>Screenshot showing IDS/IPS enabled 3)Screenshot showing M365, firewall, and proxy server logs being collected How to verify WAF ID...

user unable to connect to Global protect when they are on Mobile hotspot

Hi, User is on GP 6.2.1, they can connect to GP fine when they are on their home wifi, but as soon as they try to connect using their mobile hotspot, GP can not connect, we checked the PANGPs.log file and this is we found when on 6.2.1: HipMissingPatchThread: now is 1710422673, last hip check is 1710422672, hip check interval is 3600000 P4...

blocking ZOOM file sharing

Hello, I need to block zoom file sharing in my company. there are applications signatures for zoom-uploading and downloading but they are not working properly.all trafic are going in zoom-base and not blocking file transfers. if i block zoom-base meetings will be blocked too. what can i do to block file transfers ?

Taslica by • L1 Bithead
  • 10512 Views
  • 6 replies
  • 0 Likes

Additional PAN-OS Certificate Expirations Questions

As of today 3/14/2024, it seems most of us are going to be on app version 8822-8637-higher, I'm wondering if this fulfills the request for Option 1 for the Additional PAN-OS Certificate expatriations and we just have to reboot the firewalls? Is there any way to check after the reboot if we will be fine before 04/07/24?

Group Mapping Nesting LDAP Filters

Hello I am trying to achieve the following:I would like to limit the groups the firewalls need to cache.Therefore I would like to filter only to search below certain OUs in AD. As I learned this is not possible via LDAP Searchfilter with wildcards or sth. Therefore I set up multiple LDAP Server Profiles where the Base DN matches the entry-OUs wh...

PAN-PA-445

Hello, I need hlep regarding ECCN for PA-445. Could you please help me with this request? Thank you. Best regards,

smacura by • L1 Bithead
  • 1554 Views
  • 2 replies
  • 0 Likes

Resolved! Upgrade path and reboots

hi, I need to upgrade from version 10.1.6 to version 10.2.6. According to the upgrade path article I need to: first download and install the latest 10.1.11-h6 and REBOOT. than download and install 10.2.0 and REBOOT than download and install 10.2.6 and REBOOT. Are all these installed and reboots necessary? I remember in previous major version...

arnona by • L0 Member
  • 2679 Views
  • 3 replies
  • 0 Likes

Oracle Replication Failed

We have a case where the Oracle connection failed during the replication to the DR , the replication process start for one to three hours then it failed , Oracle admins opened a ticket with oracle support and oracle support recommends to disable the below for oracle application :SQLNet fixup protocolDeep Packet Inspection (DPI)SQLNet packet i...

Unsupported protocol "IPv6 Control Protocol Error"

Hello PaloAlto users! I have 11.0.2-h2 installed on my PA-820 and configured the WAN port in a subinterface through vlan 20 tagged, due ISP configuration, the line comes through VLAN 20. Every 3-5h the ISP line comes down. Checking the system monitor in my PA GUI, it's says "PPPoE session failed to connect for user:XXXXXXXXX@digi on interfac...

Jlsierra_0-1710403785241.png
Jlsierra by • L1 Bithead
  • 1381 Views
  • 1 replies
  • 0 Likes

Looking for Manufacturer Part Number Information

Hello Palo Alto Networks, I wonder why you hide Manufacturer Part Number of SFPs.There are two points I want to ask. ## DOC 810-000077https://live.paloaltonetworks.com/t5/operations-documentation/hw-accessory-cross-reference-810-000077-0be-updated-on-01-30/ta-p/63422 I have previously downloaded 810-000077-0BC.pdf on my PC.If I compare to ...

emr_1 by • L6 Presenter
  • 2450 Views
  • 2 replies
  • 0 Likes

Resolved! PaloAlto Predefined IP Lists not appearing

After rechecking licenses, rebooting, checking multiple things, I am unable to get the EDL Predefined IP List dropdown to populate with PA lists (Bulletproof IPs, High risk IPs,. etc.). The Predefined URL List populates with the Authentication Portal Exclusion list, but the list has no entries. - Threat Prevention license is installed and acti...

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